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Account Manager - Provider

72% Flex
Remote: 
Full Remote
Contract: 
Experience: 
Expert & Leadership (>10 years)
Work from: 

Offer summary

Qualifications:

Minimum 8+ years as Account Manager in IT, Bachelor's degree in IT or related field, Experience in Healthcare Provider sector required.

Key responsabilities:

  • Cultivate and grow customer relationships
  • Identify new business opportunities
  • Manage client accounts effectively
Quantiphi logo
Quantiphi Information Technology & Services Large https://www.quantiphi.com/
1001 - 5000 Employees
See more Quantiphi offers

Job description

Logo Jobgether

Your missions

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.


If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Company Profile

Quantiphi is an award-winning AI-first digital transformation engineering company driven by the desire to solve transformational problems at the heart of the business. We are passionate about our customers and obsessed with problem-solving. Quantiphi solves our clients’ toughest and most complex business problems by combining deep industry experience, disciplined cloud and data-engineering practices, and cutting-edge artificial intelligence research to achieve quantifiable business impact at unprecedented speed.

Some company highlights:

  • Delivered 2.5x growth YoY since its inception in 2013

  • Headquartered in Boston with 4000+ Quantiphi professionals across the globe.

  • Winner of the “Data Analytics” and “Public Sector” Partner of the Year from Google for 2020.

  • Winner of the “America's Service Delivery Partner of the Year” award from NVIDIA for 2021.

  • Recognized by top global analyst firms like Gartner, Frost & Sullivan, IDC, Fast Company, ISG & Everest group as an industry leader in AI-led digital transformation across categories.

  • Recognized by Everest Group as a “Specialist Leader” and “Start Performer” in Analytics and AI Services.

  • Winner of “Industry Partner of the Year” and “AI/ML Partner of the Year” from the AWS regional and global team for 2022.

  • Recognized by Gartner as a leading Vendor for US Healthcare Payers 2022 and for Healthcare Data, Analytics and AI 2022, in the AI strategy category.

  • Recognized under India's 40 Best Workplaces in Health and Wellness 2022.

  • Certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023

For more details and the latest information visit our Website or our LinkedIn Page

 

Role:                               Account Manager - Provider

Experience Level:        8+ Years

Work location:             Central US

What you’ll do:

We are looking for a seasoned, passionate and detail-oriented Account Manager to cultivate and grow Quantiphi’s customer relationships. At Quantiphi, you will be working with your leadership team and colleagues to oversee the relationship between Quantiphi and our most important clients in the Healthcare Provider industry. Your success will require skill at building strong relationships, engaging clients in strategic discussions, and developing new business opportunities and/or extensions to ongoing work. You will be responsible for maintaining and growing business with long-term key customers by comprehending their needs, defining the scope of opportunities in their environment, and operating as the primary point of contact for any matters specific to your accounts. You will be expected to assist in identifying needs and requirements to promote our company’s solutions and achieve mutual satisfaction with the client. This role will also help identify additional opportunities to further deepen and grow customer relationships. The Account Executive strives to develop a deep understanding of Quantiphi’s customers’ needs and partner with cross-functional teams to drive customer success.

Role & Responsibilities:

  • Develop trusted relationships across a portfolio of major client(s) to ensure that they are actively engaged with Quantiphi

  • Develop trusted advisor relationships with key customer stakeholders and executive sponsors

  • As an Account Manager, you are an expert at contributing to different phases of the Sales lifecycle and will be directly responsible and intimately involved in business development in key accounts

  • Client relationship management and new business development – managing relationships with key client personnel and CXOs, CXO -1 and key opportunity influencers, within the client organization and ability to understand the organizational culture of the client

  • Expand the relationships with existing customers by regularly proposing solutions that align with their strategy and/or meet their immediate objectives

  • Acquire a thorough understanding of key customer goals, needs and requirements

  • Monitor active workstream progress, and act as the main point of contact in all matters relating to client concerns and needs

  • Generate new sales that support overall account growth

  • Develop new business with existing clients and/or identify areas of improvement to meet performance criteria

  • Facilitate the timely and successful delivery of our solutions according to customer needs and objectives

  • Address any issues and/or problems faced by customers and deal with complaints to maintain trust and client satisfaction

Skills/Requirements:

  • Demonstrable experience of a minimum of 8+ years as an Account Manager or related roles in an Information Technology services/consultancy company (must have)

  • Demonstrable experience of a minimum of 10+ years working in an Information Technology services/consultancy company for a Healthcare Provider client (must have)

  • Experience in the US and/or Canada healthcare system (must have) 

  • Good understanding of the Provider and MedTech  industry, trends, value chain, regulatory environment, challenges facing providers and technology vendors

  • Demonstrable ability to professionally communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

  • Demonstrable experience in technical sales and solutions based on customer needs, especially in the areas of cloud, data and artificial intelligence (must have)

  • Excellent understanding of the Healthcare Provide industry domain

  • Excellent listening, communication and presentation abilities

  • Demonstrable experience in negotiating contracts

  • Experience forecasting and tracking account metrics (e.g. quarterly sales results and annual forecasts)

  • Strong interpersonal skills with an aptitude for building relationships with professionals of all organizational levels

  • Excellent organizational skills

Behavioural Skills:

  • Resourceful, flexible and creative problem solver

  • Growth mindset and can-do attitude

  • Team player 

  • Great interpersonal & communicative nature 

  • Great emotional quotient

  • The ability for conflict resolution

  • High analytical skills

  • A high degree of initiative and flexibility

  • High customer orientation

  • High-quality awareness

  • Excellent verbal and written communication skills

What is in it for you:

  • Be part of the fastest-growing AI-first digital transformation and engineering company in the world

  • Be a leader of an energetic team of highly dynamic and talented individuals

  • Exposure to working with Fortune 500 companies and innovative market disruptors 

  • Exposure to the latest technologies related to artificial intelligence and machine learning, data, and cloud

  • Business travel opportunities

  • Competitive salary and company benefits

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Negotiation
  • Excellent Communication
  • Interpersonal Skills
  • Proactive Mindset
  • Analytical Thinking
  • Conflict Resolution
  • Emotional Intelligence

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