Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive expert guidance on applications and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Quality Analyst (German language)

72% Flex
Remote: 
Full Remote
Work from: 
Hungary

Offer summary

Qualifications:

German - C1 or native, English - B2 or above.

Key responsabilities:

  • Conduct Transaction Quality Audits
  • Provide feedback for process improvement
  • Publish Dashboards regularly
  • Drive Quality and process improvement initiatives
  • Analyze data and provide inputs
TSMG Holding logo
TSMG Holding Scaleup https://tsmg.io/
51 - 200 Employees
About TSMG Holding
TSMG is your expert data collection partner with a presence across Europe and North America. Our mission is to empower tech companies with seamless data collection, fueled by our relentless pursuit of excellence. • We handle complex data collecting projects. • Our team supports Fortune 500 companies with all aspects of data collecting projects – from recruiting to logistics and beyond. • We gather vast volumes of relevant, accurate, and diverse datasets to fuel the intelligence of your AI systems. • We find and manage powerhouse teams and give them the tools to get things done. Give us the low-down on your project and we'll craft a seamless solution together.
See more TSMG Holding offers

Job description

Logo Jobgether

Your missions

We are looking for a German Trainer for our client's Process Training team.

Our client represents the connected world, offering innovative and customer-centric information technology experiences. They rise together to create sustainable businesses that can bring about lasting change in our communities – to create an equal world, to be future ready, and to create value. It is a USD 6.5 billion company with 146,000+ professionals across 90 countries, helping 1250 global customers including Fortune 500 companies.  

They are focused on leveraging next-generation technologies including 5G, blockchain, metaverse, quantum computing, cybersecurity, artificial intelligence, and more, to enable end-to-end digital transformation for global customers.  

The company is certified as a Great Place to Work for by the Great Place to Work® Institute, included in the Bloomberg 2023 Gender-Equality Index for the fourth year in a row, and has been recognized as the only Indian IT company to make it to Dow Jones Sustainability Indices 2023, part of the DJSI World Index for the 9th consecutive year.

Role and Responsibilities:
  • Conduct Transaction Quality Audits
  • Provide feedbacks and suggestions for improvement (German and English language)
  • Publish Dashboards at defined intervals
  • Drive Quality and process improvement initiatives
  • Data Analysis – Strong Analytical skills with an ability to draw conclusions from data (Error Analysis and Root Cause)
  • Analysis for process deviations
  • Provide data inputs to internal stakeholders
  • Flexibility and Availability for any ad-hoc business requirement
  • Ensure Confidentiality, Availability and Integrity of Data

    • Key Deliverables (KRA Measure):
  • Establish controls on Transaction Processing aiming for a Zero Defect Output
  • Report and Publish Transaction Quality Metrics
  • Providing coaching and feedback on QA findings
  • Provide feedback and suggestions for improvement
  • GAP Analysis & Controls
  • Adherence & record maintenance to Tech M QMS Requirements
  • Continuous Focus and Drive to meet and exceed SLAs
  • Carry out Quality Initiatives

    • Applicant’s Specifications & Qualification:
  • German - C1 or native
  • English - at least B2 (upper intermediate)
  • Excellent verbal and written communication (German & English) in an international process
  • Candidate must be a college or vocational school graduate or possess comparable work experience
  • The candidate should have excellent problem-solving capabilities and lateral thinking skills
  • Knowledge of usage of MS tools-Intermediate level (Excel, word, PowerPoint)
  • Good Knowledge of QA Audit and Evaluation function
  • Coaching and objection handling skills
  • Good understanding of QA calibration
  • Analytical skills
  • Ability to handle pressure and a natural go getter
  • Flexible working in shifts (07:00 to 19:00)
  • Comfortable working from office
  • Understanding of Tools such as Kaizen, 5Sm, 7 QC tools would be an added advantage 
    •

    Required profile

    Experience

    Spoken language(s):
    GermanEnglish
    Check out the description to know which languages are mandatory.

    Hard Skills

    Microsoft PowerPointQuality AuditingAnalysisMS OfficeWritingExcelMicrosoft Word

    Soft Skills

    • Coaching
    • Forward Thinking
    • Verbal Communication in Japanese
    • Problem Solving
    • Analytical Thinking
    • Flexibility
    • Teamwork
    Are you interested?

    Go Premium: Access the World's Largest Selection of Remote Jobs!

    • Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
    • Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
    • Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
    • Try out our Premium Benefits with a 7-Day FREE TRIAL.
      No obligations. Cancel anytime.
    Upgrade to Premium

    Find other similar jobs

    SEE MORE JOBS
    Sign in or sign up with Google or LinkedIn