Offer summary
Qualifications:
Degree in electronics/mechanical engineering or 5 years related job exp., Minimum of 5 years field service exp. with ISI products or complex medical systems..
Key responsabilities:
- Provide expert front line support, analyze and troubleshoot issues.
- Record service requests/actions, create articles in knowledge management system.
- Drive resolution of system performance issues, facilitate technical requests, track cases.
- Act as Medical Device Consultant in Austria and Germany, ad-hoc projects.
- Job is home-based, requires extended travel for training and up to 30% field support.