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Desktop Support Engineer

Remote: 
Full Remote
Work from: 
India

Offer summary

Qualifications:

Experience in IT support, Knowledge of Windows, Outlook, Active Directory.

Key responsabilities:

  • Provide technical assistance for desktop support
  • Monitor and respond to customer satisfaction
Gig Workplace logo
Gig Workplace Hrtech: Human Resources + Technology Startup https://gigworkplace.com/
11 - 50 Employees
About Gig Workplace
At GIG Workplace, we're committed to your success, providing high-quality IT solutions, comprehensive infrastructure management, and staffing services with speed, flexibility, and unwavering dedication. We are renowned for our excellence, we offer top-tier nationwide services, including IT Staffing Services, to ensure you have the right talent to support your business. Our diverse clientele spans Banking, Insurance, Corporate, Health, Hospitality, and private sectors, as well as Government, Semi-Government, Autonomous, and Educational Institutions. Our Motto is to provide quality, trained and reliable resources to clients anywhere at anytime! Partner with us and discover the difference between good and great experience.
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Job description

1.     Provide IT support Desktop related technical assistance.

2.     Providing desk side support for local users and remote assistance for users.

3.     Monitor, track and respond to customer satisfaction survey responses.

4.     Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.

5.     OS Troubleshooting, Outlook Troubleshooting and Configuration

6.     Should have good communication and technical knowledge.


Salary

14500 - 17500 INR (Per Month)


Required profile

Experience

Industry :
Hrtech: Human Resources + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Outlook Web App (Email Clients)Windows SupportMicrosoft DNSCustomer Service TrainingActive DirectoryDHCP Snooping

Other Skills

  • Verbal Communication Skills
Are you interested?

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