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This Way ONward Sales Associate - Conestoga Mall (NEW STORE)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

Completed job readiness training at Gap Inc's nonprofit partners, Strong communication and problem-solving skills.

Key responsabilities:

  • Engage and connect with customers to provide excellent service
  • Offer style advice, promote loyalty programs, and support operational processes
Gap Inc. logo
Gap Inc. Retail (Super / Hypermarket) XLarge https://jobs.gapinc.com/
10001 Employees
About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.
See more Gap Inc. offers

Job description

Logo Jobgether

Your missions

About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do

  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately

  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

  • Promote loyalty by educating customers about our loyalty programs

  • Leverage omni channel offerings to deliver a frictionless customer experience

  • Support sales floor, fitting room, check out, back of house, processes as required

  • Courteous and responsive to internal/external request

  • Exchange and verifies job related information to provide support

Who You Are

  • Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners

  • Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

  • Able to handle customer interactions and potential issues/concerns courteously and professionally

  • Ability to learn procedural knowledge acquired through on-the-job training

Required profile

Experience

Industry :
Retail (Super / Hypermarket)
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Retail OperationsProduct Knowledge

Soft Skills

  • Problem Solving
  • verbal-communication-skills
  • Teamwork
  • Customer Service
Are you interested?

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