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Field Application Specialist - Central Europe - Bioprocessing

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Full Remote
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Offer summary

Qualifications:

Bachelor's or Master's degree in Biotechnology, Bioengineering, or related field, Minimum [number] years experience in bioprocessing industry technical role, Strong knowledge and hands-on experience with bioprocessing systems and technologies.

Key responsabilities:

  • Collaborate with sales team to identify opportunities and provide support throughout sales process
  • Deliver product demos, trainings, workshops to educate customers on bioprocessing products
  • Provide on-site technical support, troubleshoot issues, optimize system performance
  • Develop relationships with key stakeholders, develop customized solutions for customer needs
  • Stay up-to-date with industry trends, provide insights for product development and marketing strategies
Luminary Group logo
Luminary Group Startup https://luminarygroup.co.uk/
2 - 10 Employees
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Job description

Luminary Group is seeking a talented Field Application Specialist to join our client and provide technical expertise and support to customers in the bioprocessing industry across Central Europe. As a Field Application Specialist, you will play a crucial role in delivering innovative bioprocessing solutions and ensuring customer satisfaction. Join us and be part of an organization that is making a difference in the development of life-saving therapies.

Responsibilities:
  • Collaborate with the sales team to identify and qualify opportunities for bioprocessing solutions, providing technical expertise and support throughout the sales process.
  • Deliver product demonstrations, trainings, and workshops to educate customers on the usage and benefits of bioprocessing products and technologies.
  • Provide on-site technical support to customers, troubleshooting technical issues, and optimizing the performance of bioprocessing systems.
  • Develop strong relationships with key stakeholders in customer organizations, serving as a trusted advisor and developing customized solutions to meet their specific needs.
  • Stay up-to-date with industry trends and advancements in bioprocessing, attending conferences and training programs to continuously enhance your knowledge and skills.
  • Collect and analyze customer feedback and market intelligence to provide insights for product development, marketing strategies, and future business opportunities.
  • Collaborate with cross-functional teams including R&D, Marketing, and Technical Support to ensure customer satisfaction and contribute to the improvement of products and services.
  • Prepare technical documentation, including user manuals, application notes, and technical presentations.

Requirements

  • Bachelor's or Master's degree in Biotechnology, Bioengineering, or a related field.
  • Minimum of [number] years of experience in a technical role within the bioprocessing industry.
  • Strong knowledge and hands-on experience with bioprocessing systems and technologies.
  • Excellent communication and presentation skills, with the ability to effectively convey technical information to diverse audiences.
  • Demonstrated ability to build relationships and collaborate with customers and internal stakeholders.
  • Strong problem-solving and troubleshooting skills, with the ability to analyze complex technical issues and propose effective solutions.
  • Ability to work independently and manage multiple projects and priorities.
  • Willingness to travel within Central Europe and occasionally internationally as required.
  • Fluency in English is required, knowledge of additional European languages is a plus.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Communication
  • Collaboration
  • Relationship Building

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