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Customer Service Rep (French)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Available to start immediately, Fluent in English, French, Computer proficiency, active on social media.

Key responsabilities:

  • Maintain positive attitude and professionalism with customers
  • Promptly respond to customer inquiries through various channels
  • Acknowledge and resolve customer complaints
  • Process forms, applications, requests
  • Communicate effectively and coordinate with colleagues
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ES Human Resources, Staffing & Recruiting Scaleup
11 - 50 Employees
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Job description

We are looking for a Customer Service Rep to be part of our team.

Work from home

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times,
  • Responding promptly to customer inquiries,
  • Communicating with customers through various channels,
  • Acknowledging and resolving customer complaints,
  • Processing forms, applications, and requests,
  • Communicating and coordinating with colleagues as necessary,


Qualifications:

  • Available to start immediately
  • Fluent in English
  • Fluent in French
  • Comfortable using computers and social media
  • Excellent communication skills,
  • Strong handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • High attention to detail
  • Quick learner

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishFrench
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Active Listening
  • Adaptability
  • Quick Learning
  • Physical Strength
  • Detail Oriented

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