Samsung Retail Operations Execution Specialist

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Overview:

2020 Companies is hiring a full-time remote Retail Operations Execution Specialist representing our client, Samsung Electronics America.

The Retail Operations Execution Specialist serves an essential supporting role in the execution of Samsung's Retail Sales Enablement strategy supporting the Mobile, Video, and Appliance field sales teams. This role will partner closely with field sales leadership and corporate support teams to ensure the timely and efficient execution of retail initiatives.  

The Retail Operations Execution Specialist will provide operational support for field sales teams during multiple concurrent product launches, focusing on increasing the efficiency/effectiveness of sales teams and providing accurate and timely data/insights to all levels of the organization.

The ideal candidate for this role possesses a mix of creative sales initiatives to drive sales and analytical skills with a history of successfully using data to inform the decision-making process and recommend areas for improvement. Additionally, excellent soft skills, including impeccable verbal and written communication skills with the ability to present to a variety of audiences and gain buy-in from stakeholders are key.

What's in it for you?

• Work remotely and travel as needed

• Competitive annual salary of $85k, paid weekly

• Next-day pay on-demand with DailyPay

• Health/Dental/Vision benefits

• 401K Program with matching

• Paid Time Off

• Paid Holidays

• Scholarship opportunities for employees and direct family members

• Employee Assistance Program

• Leadership Development Program

• Employee special pricing for multiple clients

• Opportunity to make a real impact on the growth and success of our company

About 2020 Companies 

At 2020 Companies, we work for you. As a long-standing partner with Samsung Electronics and various other clients in the wireless and consumer electronics sectors, we provide talent who personally connect with our consumers by inspiring participation, creating a memorable brand experience, and influencing future purchase decisions to form forever customers.

Job Description:

Specific responsibilities include:

• Primary responsibility is to execute field operations strategies that drive sell-outs and grow the Samsung brand with every customer

• Work with third-party vendors by providing direction and feedback for each program

• Manage the sales execution programs for the field sales team of 400+ associates

• Create the steps necessary to launch a new program on a third-party platform

• Support field with event planning initiatives utilizing vendor support for execution

• Work cross-functionally with multiple internal teams including field sales team, finance, training, supply chain, merchandising, and channel operations

• Support Semi-annual National Retail Meeting - logistics, brand creative approval, coordinate meeting space and invites, vendor management

• Written and oral communication: coordinate meetings and surveys, develop PowerPoint decks, support go-to-market plans; work within operations to send regular communication to the field on upcoming incentives and field activities

• Provide weekly reporting on all programs to executive-level leadership

• Define and track KPIs and dashboards, including engagement and efficiency metrics

• Drive a collaborative environment by acting as a subject matter expert on assigned areas

Skills & Competencies:

• Strong Excel skills and comfortable working with large sets of data

• Presentation skills with the ability to speak in large meetings

• Strong PowerPoint skills with the ability to pull out key significant information and tell a story in a PowerPoint presentation.

• Strong sense of urgency and a passion for flawless execution

• Communicate effectively with all stakeholders to ensure alignment, understanding, and expected outcomes

• Strong communication skills with an ability to demonstrate influence without direct authority

• Extremely comfortable with quickly learning new systems and processes

• Independent and can take full charge of responsibilities, but not afraid to ask for guidance when needed

• Strong time and project management skills – able to prioritize and handle multiple tasks with concurrent and competing deadlines

• Willing to able to travel nationally. Travel about 10% of the time.

Background:

• 3+ years in sales development or retail marketing.

• 2+ years in corporate event planning – including experience with large user conferences, virtual or hybrid in-person events

• Bachelor's Degree from an accredited university.

• Mobile industry or consumer electronics retail experience is strongly preferred

• Experience working with third-party vendors strongly preferred

• Experience working with or supporting sales or GTM organizations

• Must have proven time management skills and quickly adapt to changing business environment

• Ability to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues, and make correct decisions based on a variety of situations

• Must have communication skills; verbal, written, and interpersonal skills; able to listen effectively to solve problems, anticipate issues, and make effective decisions

• Demonstrate strong analytical and problem-solving skills

• Must work collaboratively with fellow employees, treating all partners, both internal and external with dignity and respect at all times

• Proficiency required in Microsoft Office; Word, Excel, PowerPoint, and Outlook.

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.