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Central Vendor Operation Coordinator

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Egypt

Offer summary

Qualifications:

Bachelor’s Degree, 1-2 years’ experience in operations or logistics; food/grocery tech is a plus, Ability to adapt quickly and be highly organized with analytical mindset, Advanced Excel and Data Interpretation Skills, Strong written and verbal communication skills, Driving license + own a car.

Key responsabilities:

  • Restaurant Training and Talabat system installation
  • Improve restaurant operation and increase acceptance rate
  • Liaise with Restaurants and resolve issues promptly
  • Identify causes of operational issues for solutions
  • Analyze and report on restaurant performance data
MRSOOL logo
MRSOOL Scaleup https://mrsool.co/
201 - 500 Employees
About MRSOOL
Established in 2015, Mrsool grew rapidly over the past few years, by the time it closed series A in early 2019, the on-demand delivery platform has processed over 1 billion Riyals, serving over 10 million users across all the cities of the Saudi kingdom. The platform pioneered the on-demand service fulfillment model in the region, by establishing a massive customer-to-customer network through a generic chat-based ordering experience, allowing users to be creative and unconstrained in describing the service needed, and giving the couriers the option to bid with their price they see fit, ensuring a fully scalable and self-regulating model.
See more MRSOOL offers

Job description

Logo Jobgether

Your missions

We are looking for an operation coordinator with a good operation background to pursue scaling our multifaceted and dynamic restaurant operations. You will also play a role in ensuring our operation capabilities are continuously evolving to meet the ongoing needs of the business and our accept application service by improving restaurant performance of the full estate of our verticals and convenience vendors.

Responsibilities

  • Restaurant Training including installation of Talabat system at partner locations
  • Ensures & improves the restaurant's operation and increase the order acceptance rate, reduce vendor delay
  • Implement new configurations to support operations
  • Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner
  • Identify causes of operational issues as well as symptoms, diagnosis, and cure
  • Collaborative problem solving with many different stakeholders in the business:, Account management, Driver operations, Customer Service, etc
  • Restaurant Performance Data Analysis & Reporting
  • Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement

Requirements

  • Bachelor’s Degree
  • 1-2 years’ experience in operations or logistics. food/grocery tech industry is highly desirable
  • The ability to quickly adapt to new environments and systems so you can hit the ground    running
  • A highly organized and detail-oriented with an analytical mindset
  • Advanced Excel and Data Interpretation Skills
  • Strong communication skills, both written and verbal
  • Driving license + own a car.

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Operations ManagementAnalysisTrainingExcel

Soft Skills

  • Problem Solving
  • Teamwork
  • Proactivity
  • Interpersonal Skills
  • Analytical Thinking
Are you interested?

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