Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive expert guidance on applications and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Polygon Success Manager (Solution Providers)

76% Flex
EXTRA HOLIDAYS
Remote: 
Full Remote
Work from: 
United States

Offer summary

Qualifications:

Bachelor's degree or equivalent, Client-facing role in blockchain-related field.

Key responsabilities:

  • Lead engagement with Solution Providers
  • Develop proactive relationships and communication strategy
  • Utilize data-driven insights and become a product expert
  • Maintain market awareness and advocacy building
  • Collaborate with cross-functional teams
Polygon Labs logo
Polygon Labs Information Technology & Services Scaleup https://polygon.technology.com/
201 - 500 Employees
About Polygon Labs
Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 207M, over TK million smart contracts and TK total transactions processed since inception. The network is home for some of the biggest Web3 projects and well-known enterprises. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.
See more Polygon Labs offers

Job description

Logo Jobgether

Your missions

As a Polygon Success Manager (PSM) at Polygon Labs, you will serve as the essential link between our company, our valued 3rd party solution providers (e.g., data availability, oracles, bridges, block explorers, wallets, and more), and the chains building on CDK and connecting to the AggLayer. Your primary responsibility is to ensure an exceptional experience throughout the entire Polygon journey. You will play a pivotal role in building, retaining, and expanding our relationships by helping chains realize the full potential of the Polygon 3rd party Solution Providers ecosystem.





Key Job Responsibilities
  • Engagement: Lead the engagement processes for key Solution Providers, ensuring a seamless introduction to the Polygon ecosystem. Focus on driving strong collaboration and continuous engagement with key Solution Providers that prioritize Polygon protocols.
  • Proactive Relationship Management: Develop and execute a comprehensive engagement and communication strategy that proactively maintains high satisfaction levels and aligns incentives with Solution Providers. This includes regular check-ins and success reviews to assess performance against established KPIs, goals, and initiatives.
  • Data-Driven Insights: Utilize Polygon chain data to gain valuable insights that inform decision-making and guide solution providers towards increased adoption and satisfaction. 
  • Voice of the Provider (VoP): Act as the primary steward of the relationship, collaborating cross-functionally with Business Development, Marketing, Solution Engineering, and Product Teams to ensure a consistent and compelling message is embedded internally.
  • Product Expertise: Become an expert in the Polygon protocols, 3rd party solution providers, and developer tools and educate chains on the advantages and benefits of the same. Work closely with solution providers to ensure they effectively integrate with Polygon blockchain solutions and extract maximum value.
  • Market Awareness: Stay informed about Web3 market conditions and translate this knowledge into tailored value propositions, aligning Polygon Labs with each provider's unique needs.
  • Effective Planning and Prioritization: Efficiently plan and prioritize provider initiatives, activities, issues, and requests. Ensure timely follow-ups and clarity in issue resolution by asking clarifying questions and providing alternate solutions when applicable.
  • Collaboration with Business Development/Solution Engineering: Collaborate closely with the Business Development team to share insights that inform additional product offerings, expansion opportunities, and professional services.
  • Advocacy Building: Identify and cultivate advocacy relationships with strategic providers, leveraging them as marketing channels through case studies, speaking opportunities, references, and more.

    • What you’ll need - Preferred Qualifications
  • Bachelor's degree or equivalent experience in a relevant field.
  • Proven experience in a client-facing role in the blockchain-related field.
  • Strong understanding of Web3 and blockchain technology is required.
  • Deep knowledge of the Web3 infrastructure stack and the key players in the space is required.
  • Thought-leadership in public good infrastructure is a plus.
  • Strong communication, relationship-building, and negotiation skills.
  • Exceptional organizational and time-management skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in CRM and partner management tools.
    •

    Required profile

    Experience

    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    BlockchainWeb3CRM ExperiencePartnership Management

    Soft Skills

    • Client-Facing Experience
    • Strong Communication
    • Relationship Building
    • Negotiation
    • Organizational Skills
    • Problem Solving
    • Business Decision Making
    • Ability to Work Independently
    • Fostering a Collaborative Work Environment
    • Ability to Work in a Fast-Paced Environment
    Are you interested?

    Go Premium: Access the World's Largest Selection of Remote Jobs!

    • Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
    • Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
    • Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
    • Try out our Premium Benefits with a 7-Day FREE TRIAL.
      No obligations. Cancel anytime.
    Upgrade to Premium

    Find other similar jobs

    SEE MORE JOBS
    Sign in or sign up with Google or LinkedIn