Loan Servicing Specialist

Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day. Home State Bank has a Loan Servicing Specialist opening in Crystal Lake, IL.  This is an in-office position and not work from home.

Loan Servicing Specialist:

The Loan Servicing Specialist position will perform a variety of duties related to servicing bank owned and investor owned loans in accordance with Bank and investor guidelines. Employee may not perform all the tasks listed below daily but is expected to know each of the functions to ensure depth of expertise within the department. Tasks must be completed accurately, timely and professionally to ensure prompt and professional service to internal and external customers and in compliance with investor and regulatory guidelines.  Looking for 3 years of Loan Servicing experience within a Community Bank.  Knowledge of Investor Requirements and Reporting (FNMA, FHLB, DPP and FHA) is preferred.

• Board new loans and leases to the systems timely and accurately using available interfaces. 
• Manage payment of hazard insurance escrows to ensure payments are accurate and timely. 
• Monitor hazard insurance and real estate taxes for non-escrow accounts to ensure appropriate and continuous coverage.  
• Assist with ongoing account maintenance requests or validation as needed. 
• Answer telephone and respond to email assisting customers and colleagues with routine and complex inquires, including but not limited to payments, escrow, insurance claim loss draft, statements, escrow analysis, credit reporting, ACH and all other loan details.  
• Administer telephone payment requests as well as loan and lease payments received directly.  
• Review data input for new loans boarded by others and file maintenance items completed by others to ensure 100% accuracy.  
• Complete payoff statements, payoff transactions, title and lien releases according to Bank and investor guidelines.  
• Create collateral file, secure in vault, index & image documentation, and QC of imaged files. 
• Request collateral from document custodian and/or remove & return collateral from secured inventory. 
• Ensure daily and monthly updates/reconciliation to MERS along with removal of MERS after payoff of loan. 
• Assist with audit deliverables and documentation needed. 
• Begin and increase knowledge and skillset for processing investor reporting.  
• Participate with loan delinquencies, establish reason for default, create payment arrangements, referrals to foreclosure, bankruptcy, or other legal/default assistance needed.  
• Process retail loans including HELOC’s and second mortgages. 

Northwest Herald "2020 McHenry County Top Workplace Reader Choice Awards"

• One of the Top Workplaces:  Large Employer {100+ Employees}

• Ranked 10^th for Medium Business (100-499 employees)

Northwest Herald "2021 McHenry County Top Workplace Reader Choice Awards"

• TOP Workplace: Financial Institution/Service

Home State Bank offers competitive pay and a generous benefit package.

• Medical through BCBS – 2 PPO Plans and HMO
• Dental PPO through MetLife Insurance
• Vision insurance through MetLife Insurance
• Company Paid Life & ADD of $50,000
• Disability insurance of one week of pay per year of service
• 401k with company match
• Paid vacation, sick pay and FDIC holidays 
• Tuition reimbursement - courses and books
• Holiday Party at Boulder Ridge Country Club

Our goal is to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.