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Technischer Serviceingenieur Energiespeichersysteme

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Germany

Offer summary

Qualifications:

Minimum 2 years of experience in after-sales service, Experience in after-sales service in the power battery industry preferred, Driver's license, Degree in Electrical Engineering or certification.

Key responsabilities:

  • Provide customer support and technical troubleshooting
  • Track operational testing of sold batteries, including data collection and analysis
  • Maintenance and repair of faulty batteries, documentation of issues
  • Submit monthly reports on battery operation and faults
  • Collect and analyze feedback on product quality issues
Neuratek Search logo
Neuratek Search Small startup https://www.neurateksearch.com
About Neuratek Search
Neuratek is a specialist search firm with dual focus on Artificial Intelligence and Renewable Energy industry . What started as a commitment to identifying top-tier AI talent has evolved into a dynamic venture that aligns seamlessly with the burgeoning needs of the renewable energy industry. Since the inception of the company in 2023, we have worked with clients who are developing teams across Europe, North America, Middle East and Africa which has aided us in developing a talent pool and know how of recruiting internationally.
See more Neuratek Search offers

Job description

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Your missions

Technischer Serviceingenieur Energiespeichersysteme

Standort: Bundesweit, Deutschland (Home-Office, gelegentliche Reisen zur Durchführung von Schulungen bei Kunden + Messen/Networking-Veranstaltungen)

Vertragstyp: Arbeitsvertrag

Aufgabenbereiche:

  • Kundenanleitung zur Nutzung unserer Produkte und Beantwortung technischer Probleme, die Kunden bei der Verwendung der Produkte auftreten.
  • Verfolgung des Testbetriebs verkaufter Batterien, einschließlich, aber nicht beschränkt auf Datensammlung und -analyse während des Betriebs.
  • Wartung defekter Batterien, Reparatur des Produkts und Dokumentation der Fehlerursache.
  • Bereitstellung monatlicher Berichte zum Batteriebetrieb und zu fehlerhaften Batterien an unser Management.
  • Sammeln und Analysieren von Rückmeldungen zu Produktqualitätsproblemen.

Anforderungen an die Stelle:

  • Mindestens 2 Jahre Berufserfahrung im After-Sales-Service.
  • Erfahrung im After-Sales-Service in der Strombatterieindustrie ist bevorzugt.
  • Führerschein.
  • Bereitschaft zu häufigen Reisen für Kundenbesuche und Feldarbeit.
  • Abschluss in Elektrotechnik, Diplom oder ein nachweisbares Zertifikat in Elektrotechnik oder Elektronik.

Required profile

Experience

Spoken language(s):
German
Check out the description to know which languages are mandatory.

Hard Skills

Sales ExperienceElectrical Engineering
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