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Technical Account Manager(s) (Remote)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Florida (USA), Texas (USA)

Offer summary

Qualifications:

B.S. in Computer Science or related field, 3+ years experience in tech team.

Key responsabilities:

  • Primary tech advisor for incoming customers
  • Align customers with technical solutions
Rackner logo
Rackner Scaleup https://rackner.com/
51 - 200 Employees
About Rackner
Rackner builds cutting-edge solutions that apply DevSecOps and the power of AI in the datacenter, public and private clouds, and edge, leveraging the future of compute capability and technologies like Kubernetes (k8s) and WebAssembly (WASM). We're a member of the Cloud Native Computing Foundation and a Kubernetes Certified Service Provider - as well as a partner to the major public cloud companies. Our customers include hypergrowth startups and federal agencies, both Civilian and Defense. Core Competencies - DevSecOps - Edge Computing - AI/ML - Cloud-Native and Hybrid-Cloud development - Web and Mobile Applications Development (Microservices)
See more Rackner offers

Job description

Title:  Technical Account Manager (Jr. / Mid. / Sr.)
Location: San Antonio, TX (Remote)
Clearance: Top Secret (SCI eligible)

About this role:

  • Rackner is seeking Technical Account Managers that will be primary tech advisors for both incoming customers and existing customers alike.
  • TAMs align customers with technical solutions within the Platform One portfolio and continue hands-on support throughout the full customer lifecycle.

We are seeking professionals with knowledge in:

  • B.S. in Computer Science, IT, or related field and 3+ years of experience contributing on a technical team for a software or IT project.
  • Advanced Kubernetes
  • Cloud
  • Cloud Security
  • Cybersecurity
  • DevSecOps Engineer
  • IT Operations
  • Site Reliability Engineer
  • Software Engineer
  • System Administrator

Nice to have:

  • Platform One exposure
  • DevSecOps background

Who We Are:

  • Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector.
  • We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.
  • Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation.
  • Our customers hail from a diverse, ever-growing list of industries.

Benefits/Additional Info:

Rackner embraces  and promotes employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided .  Fitness/Gym membership eligibility, weekly pay schedule and employee swag, snacks & events are offered as well!

  • 401K with 100% matching up to 6%
  • Highly competitive PTO
  • Great health insurance with large network of providers
  • Medical/Dental/Vision
  • Life Insurance, and short & long term disability
  • Industry-Leading Weekly Pay Schedule
  • Home office & equipment plan

 

 

#Technicalaccountmanager #Platformone #airforce #techadvisor #customerservice #fullcustomerlifecycle #Advanced Kubernetes #Cloud #CloudSecurity #Cybersecurity #DevSecOps #ITOperations #SiteReliabilityEngineer #SRE #SoftwareEngineer #SystemAdministrator

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

DevSecOpsCyber SecuritySite Reliability EngineeringCloudantKubernetesSystem AdministrationSoftware DevelopmentCloud SecurityInformation Technology Operations
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