Key Account Manager Diagnostic Imaging and Interventional Guided Therapy North West Romania

Job Title

Job Description

Responsible for developing and driving profitable long term growth in the accounts in the territory of Romania. Key Account Manager maximize profitable sales and customer satisfaction, selling all DI, IGT Philips HS and applicable Philips products, systems, services whilst balancing short and long term business goals.

Your role:

• Develop and drive credible and productive long-term relations at the appropriate organizational levels and disciplines, in order to maximizing the value (top- and bottom-line) of the short & long term business goals of Philips Health Systems

• Develop senior and executive customer management level relations

• Understands customer (price) targets and competitive offering

• Develop good understanding of the customers (business model) and their and our applications to maximize business opportunities

• Develop, coordinate, implement and drive the account plan, including tailored value proposition

• Negotiate / generate agreement with the assigned accounts, coordinate and drive account, and Philips promotion

• Responsible for the sales forecast at the assigned accounts.

• Accountable for maximizing order intake, sales (incl. POS Service Contracts) and price realization at the assigned accounts within the district

• Responsible for filling the funnel management tool and systematically analyzing win & loss deals, expectations, customer satisfaction (NPS), market, competition and trends

• Realize internal and customer alignment

• Realize planned turnover, costs and profitability. Lead the country  account team and drive other disciplines such as Project Management, Operations and Customer Services

• Collaboration with channel partners where required

• Support the cluster / regional team to implement strategic sales / services solutions (e.g. Care Cycle, Philips HS Solutions, strategic account management) at district level

• Ensure that completed quotations  are based on a solution / configuration compliant to specifications validated by the Business, and it is properly reviewed by operations (Project Management) for feasibility and accuracy prior to being issued

• Ensure any third party product included in the solution and not part of the catalogue is properly validated for compatibility / compliance of specifications

• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

You're the right fit if:

• Degree level education or equivalent

• Proven track record in a sales or account management role preferably in Healthcare or B2B

• Experience of working within and preferably leading a cross functional team

• Fluent in English, verbal and written in addition to local language

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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