Offer summary
Qualifications:
Fluent in Polish and English, Customer support experience is a plus, Ability to multitask and work in a dynamic environment.Key responsabilities:
- Provide IT solutions via telephone, e-mail or chat
- Troubleshoot various technical issues
- Resolve customer concerns for positive satisfaction impact
- Follow-up on back-log and meet project KPIs
- Collaborate with other teams and escalate complex problems