Lead Customer Application Engineer

Job Description Summary

Own the project control activity globally and drive consistent functional specifications and common global processes for projects implementation. Activities that are conducted to better understand or ultimately meet the expectations of the customer Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Job Description

Roles and Responsibilities

• Responsible for technical/commercial proposal preparation and accuracy including technical specifications & clarifications/ assumptions/ exceptions, quantifying design and deliverables, installation work scope definition, cost allocation, bill of materials, and estimation of engineering, installation and testing/commissioning based on customer specifications and/or industry standards for Africa region including SSA countries.
• Offer tracking: Technical support in offer tracking in cooperation with responsible service sales team
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Manages the database of opportunities and provides monthly report to Region Tendering Leader regarding RFQs received, proposals submitted and orders booked 
• Developing reports and presentations via SPEAK tool (Salesforce) and maintaining data quality for improvement of tendering performance and monitoring of KPIs presented to Tendering Regional Management
• Preparation of pre‐qualification requirements, RFQ analysis and understanding of customer requirements, Preparation of presentations, cash flows and other necessary requirements for tender management meeting and Go/No‐Go decisions.

Required Qualifications

• Bachelor of Science in Electronics Engineering degree
• Advance speaking skills in English and French (speaking, writing and reading)
• Experience with CRM software such as Salesforce 
• Skilled at Influencing and relationship building
• Experience in technical problem solving
• 6+ years of Tendering & Sales activities as lead engineer in HV Products/Services in Power Transmission Systems

Desired Characteristics

• Proven ability to deliver high quality proposals in a timely manner
• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems.

Additional Information

#LI-Remote - This is a remote position