Offer summary
Qualifications:
Experience with Genesys, Nuance, NICE, IVR, Programming and database knowledge.Key responsabilities:
- Building end-to-end web customer experience
- Designing, developing, testing, deploying software solutions
Requirement
1.) Genesys, Nuance, NICE, IVR, any pipeline experience
2.) Programming and database experience (Ancible, Java, Python, Scripting languages)- Flexible on specific programming languages and databases.
3.) Experience with building pipelines (CI/CD)
**Some form of contact center platform experience (Genesys is preferred)
As part of our autonomous, full-stack cross functional teams you will work on building end-to-end web customer experience from concept to deployment. As a Principal Front End Engineering you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain and improve customer-facing software solutions.
** Interview Process: 1 round- 90 minutes (2 Engineers and hiring manager)
Job Type: Long-term contract; Remote
$65/hr on C2C; 40 hours per week.
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