Quality Assurance Specialist

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Quality Assurance Specialist working remotely in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!

What You’ll Do

You’ll design and implement test plans to improve the usability of our software. You'll work with the development team to debug code, correct errors, and troubleshoot any issues with software code.

Bring your working knowledge of software code and testing methodologies as you work alongside the team.

You’ll report to the Product Manager.

During a Typical Day, You’ll

• Designing test plans, scenarios, scripts, and procedures
• Executing tests on source code
• Analyzing test results and reporting to the development team
• Working with the development team to correct bugs and error
  
  

What You Bring To The Role

• 3 years experience in quality assurance (QA) testing
• Good working knowledge of test management software, programming languages, and QA methodologies
• Team player
• Good critical thinking skills
  
  

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... all the benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
  
  

Visit https://mybenefits.ttec.com/?manual for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

Philippines

Job

_Customer Care Representative