Lead Solutions Architect

This is a remote position.

We are looking for Solutions Architect with a passion for digital transformation. Are you interested in an opportunity to implement a new generation of HR transformation solutions with advanced AI? Our client is the industry leader in Talent Intelligence powered by AI. Join the AI wave in HR Technology.

The role calls for being highly technical (design and develop technical solutions) and being a consultant (customer facing) to enterprise-grade global clients. This is a remote position.

What you will do (or learn to do)

• Serve as the trusted advisor to our enterprise clients and partners primarily in the US region to support them in the deployment and integration of Top 3 HR AI Client’s AI products and solutions.
  
• Architect Top 3 HR AI Client innovative AI integrations between Top 3 HR AI Client and other ATS & HRIS systems for enterprise customers.
  
• Participates in every aspect of the solution implementation from analyzing customers’ business requirements to configuring our Top 3 HR AI Client solutions to meet customers’ needs.
  
• Lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance.
  
• Provide in-depth knowledge of our Top 3 HR AI Client solutions and evaluate the customer’s business processes. 
  
• Configuring and customizing solutions/products/processes to achieve best results. 
  
• Conduct acceptance testing and technical documentation. 
  
• Collaborate closely with Project Managers, Functional Consultants and Partners.
  
• Lead customer presentations and training on software solutions.
  
• Plan and facilitate weekly meetings, and workshops with internal and external stakeholders.
  
• Assist technical teams to develop solutions- including issues discovered from customer escalations. 
  
• GDPR and data retention / compliance knowledge is a plus.
  
• Familiar with Pandas or Python machine learning libraries
  
• Familiar with Spark, MLLib, Databricks MLFlow, Apache Airflow and similar related technologies.
  
• Familiar with a cloud-based environment such as AWS
  
• Experience with scientific libraries in Python (numba, pandas) and machine learning tools and frameworks (scikit-learn, tensorflow, torch, etc.).
  
• Familiar with Pandas or Python machine learning libraries
  
• Experience with analyzing large data sets, using Hadoop, Spark or related technologies is a plus.
  
• Create innovative algorithms for Machine Learning & AI
  
• Develop tools and processes for automatically train, update and evaluate Large Language Models (LLMs)
  
• Familiar with Language models, transformers like BERT, GPT-4, Mistral, Llamda, Gemini, T-5 etc
  

Requirements

• Min 7+ years of experience in consulting or industry- delivering enterprise-grade HCM solutions in cloud (SaaS) environments.
  
• Experience in HRIS/ATS implementations and knowledge in any of: Workday, SuccessFactors, Taleo, PeopleSoft, iCIMS, Oracle, Greenhouse etc.  
  
• Proven history of serving in technical and customer-facing roles. Gathering requirements and design solutions. 
  
• Designing and implementing API(SOAP, REST, Webservices, Postman, GraphQL)  and software integrations using JSON, ETL, XML, Python or SQL.
  

·       Expertly handle support for integrations with various ERP systems and HCM Systems

·       Strong integration experience with ATS, HRIS systems

·       Skills in application programming, solutions design.  

• Knowledge of Software-as-a-Service (SaaS) applications/platforms
  
• Hands on experience configuring software solutions for large enterprise clients. 
  
• Brings industry experience and understands challenges and risks when implementing vertical applications. 
  
• Passion and interest in leveraging modern AI to HR Technology.
  
• Can architect solutions to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated.
  
• Strong interpersonal skills with the ability to communicate effectively including presentations, negotiation, and persuasive skills. Advanced/fluent level of spoken English is a must.
  
• Can lead customer facing activities (such as workshops, requirements discussions, presentations, demos)
  
• Strong customer relationship management and critical issue handling.
  
• Strong analytical skills and a demonstrable bias toward action.
  
• Can deal with ambiguity and thrive in a rapidly changing business environment.
  
• Ability to perform impact analysis, identify changes to business processes, perform testing, and effectively communicate with the business.
  
• Strong execution and delivery with end-to-end ownership of customer success
  
• Proven experience to mentor and train other team members.
  
• Degree in Computer Science, Engineering is preferred.
  
• Big 4 consulting experience is a plus.
  

Qualifications:

• Experience in a B2B Implementation an Enterprise or SaaS-based application experience preferred.
  

·       Extensive experience in managing global customer support operations.

·       Bachelor’s degree in computer science, Engineering, Information Systems, or a related field.

Rest of Tech Stack: 

We majorly use and are not limited to the following technologies: React/Typescript frontends backed by Python Flask, RDS, Solr, GaphQL APIs, AWS lambda services.  Redshift, Spark, Redis, AWS