Offer summary
Qualifications:
Strong technical foundation in Voice Recording and Communications, Experience in troubleshooting incidents and problems, Knowledge of Virtualization, Networking, Operating Systems.
Key responsabilities:
- Investigate and manage technical issues remotely
- Assist with installations and upgrades at customer sites
- Collaborate with internal teams for bug identification and resolution
- Provide training to various departments when necessary
- Work alternate shifts, nights, weekends, and on-call as required