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Data Interrogation Team Member

Remote:

Full Remote

Contract:

Full time

Work from:

United Kingdom

Offer summary

Qualifications:

Flexible and adaptable mindset, Strong communication and analytical skills, IT proficiency with Excel, SAP.

Key responsabilities:

Investigating accounts in void and debt recovery processes
Ensuring accurate data collection and compliance
Using technology to trace customers and update systems

Anglian Water Services https://www.anglianwater.co.uk

5001 - 10000 Employees

See more Anglian Water Services offers

Job description

Circa £20,588 dependent on skills & experience
Full Time, 37 hours per week
2 roles available - 1 permanent & 1 Fixed Term Contract - 6 months

Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office. Your base location will be Henderson House.

Discover the company where you’ll make a difference!

We are recruiting for 2 Data Interrogation Team Members on a permanent basis and also a temporary basis. Reporting to the Data Interrogation Team Leader, you’ll be responsible for the day to day investigation of accounts within our void and debt recovery processes, ensuring that accurate data is held, to aid the process of collecting revenue from the correct people. You’ll remain compliant with company procedures and standards, and all regulatory requirements.

This role will require investigation of data through varied technologies to trace customers and update SAP to reflect these changes.

Within this exciting role you’ll use appropriate tools to trace customers and contact methods available to boost contact, whilst using Lean approaches to continually improve and streamline working methods. You’ll complete data entry and make decisions on appropriate action to take on accounts based on evidence found.

As a valued employee, you’ll be entitled to:

Full private healthcare with no excess
23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
Competitive pension scheme – we double-match your contributions up to 6%
Life Assurance at eight times your salary
Personal Accident cover – up to 5x your salary
Paid time off when you’re physically and mentally unwell
Bonus Scheme
Lots of great discounts
Flexible benefits to support your wellbeing and lifestyle
An excellent Family Leave package – to help you support your family
A flexible working culture

What does it take to be a Data Interrogation Team Member?

Ability to be flexible and adapt to/work effectively in a variety of situations, individuals, and be open to change
Able to work with and support others within own team, as well as other teams and departments
Adopt a ‘can-do’ attitude
Ability to plan and manage own time effectively
Excellent communication skills – both written and verbally, with a good telephone manner

Strong analytical skills and accuracy
Good IT skills, particularly excel, with knowledge of SAP and Tallyman preferable

Opportunities are open to all suitably qualified candidates.

Why Anglian Water?

Anglian Water are an award-winning organisation with almost 5,000 employees and over 6 million customers. We’re proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award.

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential.

Closing date: 24th October 2021
Interview dates: W/C 1st November 2021

#loveeverydrop