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Desktop Engineer - law firm experience required

72% Flex
Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Five years of law firm experience., Bachelor’s degree in Computer Science or related field., CompTIA A+ certification and Microsoft MCSE..

Key responsabilities:

  • Install, maintain, and configure software/hardware.
  • Update Citrix app and desktop virtualization.
  • Apply cybersecurity measures, maintain software licenses.
  • Monitor system performance, resolve technical issues.
  • Collaborate with IT team on new technologies.
Fawkes IDM logo
Fawkes IDM Human Resources, Staffing & Recruiting Small startup https://www.fawkesidm.com/
2 - 10 Employees
See more Fawkes IDM offers

Job description

Logo Jobgether

Your missions

Responsibilities:

  • Installing, maintaining and configuring new software, hardware and operating systems.
  • Updating and maintaining Citrix app and desktop virtualization environment.
  • Applying cybersecurity measures and patches protecting the Firm’s sensitive data from external threats.
  • Maintaining software licenses.
  • Monitoring system performance and making recommendations for improvements.
  • Resolving technical issues over the phone or through email. You will also be responsible for logging incidents in a ticketing system and escalating issues to senior engineers when necessary.
  • Collaborating with other members of the IT team to develop and implement new technologies.

Requirements

  • Five years of law firm experience.
  • Bachelor’s degree in Computer Science or a related technical field preferred.
  • CompTIA A+ certification, Microsoft Certified Solutions Expert (MCSE).
  • Experience building, deploying, publishing and updating Citrix Virtual Desktops.
  • Familiarity with typical applications and services in the legal vertical.
  • Experience managing user profiles in a virtual desktop environment.
  • Experience troubleshooting and resolving issues related to hardware, software and operating systems.
  • Experience in managing server and desktop operating systems along with associated services, such as Active Directory, DNS, DHCP, and Email.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

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