Amazon Catalog Expert - Marketplace Specialist

Neato is a full service Commerce Accelerator that helps major retail brands sell better on marketplaces. We make money by collaborating with brands as their exclusive retail partner on Amazon and in-turn provide a comprehensive suite of agency services at no cost. Our core competencies are marketplace management, marketing, advertising, distribution, brand control, and multimedia creative production all aimed toward quantifiable growth of marketplace sales channels. As a top 500 storefront on Amazon we help brands tame the hardest to control sales channels on the internet. As a data driven company, Neato finds solutions through analysis of consumer and market trends to mitigate risk to our partnered brands.

Neato is a well capitalized late stage start-up. We were recently ranked 39th Fastest Growing Company in America by Inc. Magazine and we are eager to grow our team with like-minded leaders looking to make a large impact in a rapidly growing industry. 

The Opportunity

As a Marketplace Catalog Specialist – Catalog Focused you will be responsible for working independently to execute all aspects of daily operations, under the direction of the Sr. Marketplace Manager, on Amazon Seller Central to grow their portfolio of brands. The position requires someone who can act proactively and quickly, be organized, and have exceptional attention to detail, can think critically and understand Amazon Seller Central inside and out to grow brands.

Responsibilities

• Manage and maintain Amazon Seller Central account listings, pricing including audits, issue resolution, and enhancements.
• Variation Family Management: Must possess deep knowledge in creating, managing, and ensuring the consistency of variation families through flat file uploads.
• Analyzing existing product listings for attribute changes and updates
• Audit and report account health performance and issues, submitting documentation and resolving issues with senior management guidance.
• Create new product listings following Amazon policies and guidelines.
• Organize, update and correct existing product listings on Amazon.
• Expert in Amazon flat files for creating and updating product listings and resolving errors. SME on new attributes and regular audits of catalog updates required.
• Expertise in Excel, database bulk operations, and updating Amazon.
• Maintain and update Amazon Storefronts and A+, and create deals within each marketplace.
• Assist in various tasks, such as solving issues with Amazon Seller Support, resolving support cases for flat files and brand registry, ensuring proper use of flat file templates, managing and resolving Amazon account health and listing issues, and effectively communicating with Amazon Seller Support.
• Familiarity with keywords and listing optimization and tools to determine keyword strength.
• Submit tickets/cases. Can call Amazon support as needed.

Requirements 

• Proven experience in managing Amazon Seller Central accounts with a focus on catalog management.
• Strong interpersonal skills and excellent writing and language skills.
• Ability to work independently while following an overall management strategy and adapt to multiple incoming requests and shifting priorities.
• Ability to manage multiple brands and knows how to prioritize tasks according to status.
• Experience with creating Amazon listings using flat files and willing to be trained for a new role if needed and/or take on new tasks.
• Must demonstrate good communication skills and collaboration with the team.
• Must have a fast and stable internet connection, with backup power and internet in case of interruptions.
• Proficiency in data analysis, following/improving SOPs, Microsoft Excel formatting, and communication via Teams.
• Proven ability to solve business challenges.
• 3-4 years’ experience in Amazon Seller Central (US & UK) working on the agency side.

What We Offer

• A unique opportunity to join a fast-growing, innovative company and make a lasting impact on our success
• A vibrant, collaborative work environment with a strong company culture and commitment to employee growth and development.

Are you ready to shape the future of Neato? Apply now and join us on this exciting journey!

The Neato Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.