Lead Enterprise Software Engineer - Salesforce

Wolters Kluwer CT Corporation (CT) is looking for a Lead Software Engineer, Salesforce to join CT Corp in the New York Office. The position is remote.

The Salesforce Technical Lead is responsible for designing, implementing, and supporting Salesforce capabilities and configured/custom solutions tailored to our business needs. The ideal candidate will have expertise in Salesforce platform (CRM, Sales Cloud, and Service Cloud), strong technical skills in Salesforce development, including Apex, Visualforce, and Lightning to extend and enhance the out-of-the-box Salesforce capabilities. This role will serve as a point of escalation for technical issues as well as provide technical and functional direction to an Agile software development team.

Location/Office: The position is remote but requires occasional travel to our NYC office. Strong preference for the East Coast/EST and/or CST time zone.

Responsibilities:

• Collaborate with cross-functional teams to gather and analyze business requirements related to salesforce capabilities (CRM, Sales Cloud, and Service Cloud)
• Write functional, technical, and architecture specifications and diagrams for feature enhancements and integrations
• Lead Proofs of Concept and technical solutioning
• Design, develop, and implement Salesforce solutions working with architecture and other disciplines
• Serve as a technical resource for developers, product owners, and other program leadership in an agile model
• Provide technical expertise and guidance to support ongoing Salesforce enhancements and improvements
• Develop and maintain Apex code, Visualforce pages, and Lightning Web Components to extend Salesforce functionality
• Troubleshoot and resolve technical issues and system errors, ensuring minimal disruption to business operations
• Demo/train end-users and stakeholders on Salesforce functionalities and processes as needed
• Guide, document, and review the development of code and configuration as required for complex and cross-functional feature enhancements and integration points
• Ensure that all solutions comply with industry best practices and Salesforce standards for security, data privacy, and governance
• Provide technical leadership and coordination with onsite and offshore software engineers, resolving challenges, and ensuring alignment with release/sprint goals
• Manage and mentor junior team members

Qualifications:

• Bachelors Degree in computers science , engineering or equivalent degree
• Minimum of 10 years of experience in software development with a programming background
• Minimum of 6 years of experience with Salesforce platform capabilities (CRM, Sales Cloud, and Service Cloud) and custom development
• Minimum of 4 years of experience as a technical lead
• Proficiency in the Salesforce platform with experience in implementing in a major organization
• Extensive hands-on experience in configuring and customizing Salesforce capabilities using Apex classes, triggers, Visualforce pages, Platform events, and Lightning Components
• Experience with Salesforce.com Governor limits, CPU timeout issues, and performance optimization
• Experience leading and working with software development teams that include onsite, distributed, and offshore teams
• Excellent understanding of the software development lifecycle (Agile/Scrum/SAFe), including experience with continuous integration using Copado
• Strong problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
• Excellent communication skills, including the ability to communicate technical concepts to non-technical stakeholders
• Self-motivated individual with excellent time management and organizational skills
• Strong sense of personal responsibility and accountability for delivering high-quality work, both personally and at a team level
• Salesforce developer certification
• Salesforce Certified Administrator

Compensation: