Ready to be a Titan?
Play a pivotal role as Director of Data Engineering. Data Engineering is part of the Professional Services team. The Data Engineering team performs the entirety of the ETL process on behalf of our customers in Implementation. The team also builds and maintains custom reports for specific customers and performs data manipulation or clean-up for any customer that may need assistance after Implementation.
We build for perfection, use the most modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.
What You'll Do:
Be a technology leader who can act as a knowledge expert and guide a team of engineers in the decision-making process.
Be a people leader, manage and grow people. You understand the value of people and team diversity as you partner up with the recruiting team to build the best in the industry teams.
Focus on processes and understand how to balance complex priorities and demanding business timelines.
Create a strategic vision for your team that aligns with the Professional Services priorities, vision, and mission.
Design, build, and operationalize data engineering solutions for ServiceTitan data, analytics platforms and products.
Develop self-service data and analytics capabilities to empower users to navigate our data ecosystem.
Automate quality monitoring and respond to alerts when data delivery SLAs are not being met.
Assess and recommend architecture frameworks, design and implement high-performance complex solutions to support data and analytical products.
Evaluate and implement efficient distributed storage and query techniques.
Champion high-quality code with corresponding test coverage. Participate in regular code reviews and engage in constructive discussions.
Implement CI/CD and other automation techniques to streamline data ingestion and delivery processes.
Champion Data Governance, Compliance and Security best practices.
What You'll Bring:
B.S., M.S. or PhD degree in Computer Science or a related field
15+ years of experience in Software Engineering / Data Engineering roles
Experience with Python, Java, Scala or a similar programming language
Experience with Big Data Technologies (Hadoop, Databricks, Snowflake, etc.)
Experience with SQL skills
Experience managing the Data infrastructure on a public cloud (AWS, Azure, or GCP)
Strong experience (at least 3+ years) with the following are preferred
7+ years of hands-on management experience with a track record of hiring and growing teams as well as providing coaching and mentoring. Exceptional leadership skills, with a proven ability to operate in a fast-moving environment.
Experience leading data architecture and design
Data modeling and Data warehousing concepts
Data transformations, standardizations and ETL processes
Software Development best practices, code reviews and QA/Testing methodologies
Data governance, security, and compliance
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $205,000 USD - $294,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.
