Salesforce Senior Admin at Nexo

Stand out and lead the way. ​​Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance.

Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utility of digital assets by offering a comprehensive suite of products that include advanced trading solutions for retail and institutional clients, aggregation of liquidity from leading venues, and tax-efficient asset-backed credit lines. In 2022, the enterprise launched its investment arm Nexo Ventures, which now boasts over 60 portfolio companies. Nexo has processed $130+ billion for 7,000,000+ satisfied users across more than 200 jurisdictions.

You Are The Uniter:

• Daily administration and support of Salesforce database
• Responsible for providing day-to-day end-user support (maintaining and improving workflows, email alerts, custom objects, complex formula fields, page layouts, process builders, flows, assignment rules, configuring communities, and troubleshooting bugs
• Creating and managing components
• LEX App builder
• Knowledgeable for all things related to Communities
• Very good understanding for Omni-channel
• Create and maintain documentation on business processes, policies, system configuration, and training materials
• Good understanding of Digital Engagement
• Fully capable of managing Salesforce Knowledge
• Responsible for platform data security. Manage access and permissions through User Setup, Role Hierarchy, Profiles, Permission Sets, Public Groups, and Queues, Sharing Rules, Security Policies, and Encryption
• Design, build, document, test and deploy enhancements using industry best practices
• Full capability of provisioning new chat channels and supporting them
• Assist with testing Apex development in testing environment
• Proficiency with Process Builder
• Creating and managing Salesforce flows
• Good understanding of Marketing Cloud and Journeys
• Train new and existing users on how to run reports and dashboards
• Analyze business requirements, procedures and provide solutions
• Troubleshoot and work with users to ensure SF meets their needs
• Keep up to date with Salesforce features and functionality and provide recommendations for process improvements
• Experience with DataLoader, Workbench, DemandTools

What Makes You Stand Out:

• 3 years of experience with Salesforce or other CRMs
• Salesforce Certified Admin 201 is a definite advantage
• Salesforce Certified Developer 401 is an advantage
• Ability to work independently, as well as part of a team, on multiple projects
• Excellent writing skills for documentation creation/maintenance
• Detailed-oriented with communication and analytical skills
• Experience in managing a small team is a plus
• Fluency in English - written and verbal
• Expertise and Interest in Blockchain/FinTech are a plus, but not mandatory

Perks We Offer:

• Attractive remuneration package
• Annual bonuses
• Learning Hub
• Hybrid way of work and work from home
• Inspiring atmosphere and innovative projects
• Future career development in a global company leading the innovative blockchain space
• Tailor-made personal benefits package — you want it, you get it
• Wellness program including additional health insurance, Multisport card, sports activities, standing desks & protective glasses and many more
• Free assorted healthy snacks and fresh fruits in the office
• Free parking with a designated space, free electric bikes & public transport
• Epic regular team buildings and parties

And so many more…