Virtual Medical Assistant - Permanent Work from Home

#1 PH Workforce Delivering to the US.

Bizforce and our medical billing division, MedCore Solutions, is currently seeking a skilled and compassionate WFH US Virtual Medical Assistants o join our team. As a Medical Assistant, you will play a critical role in providing quality healthcare services to patients. This is a permanent work from home position that offers flexibility and the opportunity to work with a dynamic team of healthcare professionals.

Who We Are

MedCore Solutions (MCS) is a single source solution for healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance and virtual staffing.

We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use, and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.

Responsibilities

• Triage Calls: Interview patients and document basic medical history
• Answer and direct phone calls, take messages, and respond to inquiries
• Coordinate patient referrals and follow-up care
• Electronically enter & place approved Radiology & send to facility
• Electronically enter and dispense approved medications in accordance with state regulations
• Electronically enter blood & specimen orders through lab interface using EHR (NextGen)
• Update and maintain electronic medical records
• Coordinate and schedule appointments, meetings, and travel arrangements
• Reading/Writing skills to proofread and handle documentation for prior authorizations for medications and procedures.
• Prior Authorizations for Specialty medications and procedures
• Checking status of authorizations and orders of DME Equipment
• Communicate test results to patients
• Reschedule/Cancel endoscopic procedures. Along with providing prep-instructions.
• Responds to In-house providers and supports staff questions, requests and concerns regarding the status of patient referrals, care coordination or follow-up status on referrals.
• Ability to effectively communicate with physicians, staff, patients, insurance companies.

Other Details:

Schedule: Mondays - Fridays 8 hr/day; 40 hr/week; Weekend days off

Timezone: CST

Requirements

• At least 3 years of experience as a Medical Assistant or a Medical Secretary in a virtual healthcare setting
• Experience in Primary Care, Pulmonology, Gastroenterology practices
• Organize and schedule appointments
• Confident in handling phone calls both inbound and outbound
• Update and file medical records and insurance reports
• Proficient in using electronic medical record systems
• Knowledge of medical terminology and procedures
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Experience with calendar management and scheduling software is a plus
• NextGen system experience is a PLUS
• Amenable to work in a graveyard shift
• Can start immediately or in 2 weeks

System Requirements

• Own Desktop/Laptop
• Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5

• RAM: At least 4GB of RAM (8GB is recommended) with sufficient hard disk space available
• Internet Connectivity: At least 20-25 Mbps and up wired Internet Connection
• Back-up Connections & Power Supply: USB sticks, hotspots, signal-based & wireless connections only for back-up
• Peripherals: Headset with noise-canceling feature

Benefits

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Continued Education
• Specialized Training