Sales Operational Specialist (Bucharest) at Stanley Black & Decker, Inc.

Location: part of the week (3-2 days) in the Bucharest office, part (2-3 days) remote

The Job (responsibilities):

• Support the Sales Team and the Sales Manager in day to day activities including preparation of sales offers & listing forms.
• Maintain communication between customers and sales as well as other departments (marketing, customer service partners, logistics) inside Stanley Black&Decker
• Prepare and analyze forecasts and inventory and provide market analytics and insights
• Organizing data and generating deep customer insights to enhance sales force productivity and effectiveness
• Inform Sales Reps for: availability, obsolete products, statuses about customer orders, etc.
• Inform customers about overdue invoices and inform AR about the feedbacks.
• Make efforts to resolve customer’s issues or to correct the problem.
• Sending the related documents to customers: invoices, credit memo, debit notes, etc.
• Providing to customers information regarding order status and stock availability
• Monthly/Quarterly administration & statistics

The Person (requirements):

• Higher education will be an advantage.
• 2-3 years’ relevant experience - from Inside Sales or Sales Support role (FMCG is an advantage)
• Advanced MS Office skills
• Knowledge of business intelligence tools such as SAP BW, and QlikView and strong capabilities in Excel will be an advantage.
• Fluent knowledge of English language, spoken & written.
• Able to withstand deadline pressure
• Team & multi-cultural orientation
• Pro-active approach
• High degree of self-motivation and ready to take responsibility
• Ability to work from home and office

We offer:

• Remote work / home office
• Regular working hours (Monday to Friday) with possible flexibility (if candidate requests it)
• A great place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
• Competitive benefits package (medical insurance), meal vouchers
• Work with an international team for a multinational company

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.