Senior OCM Specialist

Job Description:

NetImpact Strategies is looking for a Senior OCM Consultant / Specialist to join our talented professional services team. You will use creative, data driven organizational change management expertise and experience to drive changes across business process, IT and human aspects of projects to align and reach its strategic objectives.

*Although primarily remote, the individual must live within a 50-mile radius of Scott AFB, IL as you will be required on-site occasionally. 

Responsibilities:

• Lead and support managing large networking of stakeholders across the JDDE and other impacted, agencies, and organizations (e.g., General Services Administration and commercial transportation partners)
• Develops relationships with stakeholders and has a working knowledge of the organization's business operations, objectives, and industry context to align change initiatives with strategic goals.
• Analyzes the impact of proposed changes on various aspects of the organization, including processes, systems, culture, and people. 
• Identifies and categorizes all stakeholders affected by the change. 
• Helps to establish mechanisms to collect feedback from stakeholders throughout the change process and analyzes stakeholder feedback to make recommendations to changes to the change management strategy.
• Coordinates with communications specialist to contribute to ensuring messaging resonates with stakeholder groups.
• Coordinates with training specialist to develop training objectives to meet needs of OCM.
• Helps to identify and support key performance indicators (KPIs) and metrics to measure the success of the change initiative.
• Tracks progress and provide regular reports to leadership and stakeholders.
• Supports pre and post-implementation surveys and the data collection, analysis, and reporting of results.
• Reports to the contractor's program manager and/or the Senior OCM Analyst/Consultant. 
• Stakeholder management to facilitate adoption of an enterprise resource planning (ERP) system across multi-year phases
• Document, update, and use Stakeholder Management tool
• Coaching (train the trainer) on OCM and other subjects necessary for adoption of the ERP
• Support OCM process and oversee development of OCM plans and other project deliverables: roadmap, communications plan, training plan, strategy, etc.

Required

• Bachelor’s Degree in learning, communications, organization behavior, organization development or similar fields
• 7+ years working experience in a related environment
• Strong written and verbal communication skills to convey the purpose and benefits of change, as well as to engage and influence stakeholders effectively.
• Has understanding of and experience with OCM theories and models such as Prosci, ADKAR, Kotter's 8-step Model or Lewin's Change Management Model and experience developing and conducting OCM assessments and plans.
• Understands human behavior, motivation, and group dynamics in the context of change.
• Understands stakeholders needs, concerns, and influence within their organization. 

#LI-Remote

Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021 & 2022!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").