Business Analyst (Salesforce)

Are you looking to thrive in a stimulating work environment? Join the leader in digital transformation and boost your career at Levio. We offer you a unique opportunity to develop your expertise within a high-caliber team. The variety of challenges presented by our clients will give you the opportunity to excel and keep your expertise at its peak. Experience the daily life of our clients and be a significant player in the most ambitious projects in technology and software solutions.

JOB DESCRIPTION:

We are seeking a Salesforce Business Analyst

RESPONSIBILITIES : 

• Lead digital transformation projects from A to Z in collaboration with various internal and external stakeholders.
• Ensure the different key stages of the project's completion: needs analysis, translation of business requirements into technical specifications, design of the solution, documentation, delegation of tasks, configuration of certain elements of the solution, follow-up with the development teams, quality assurance, adoption of the solution and follow-ups with the client.
• Ensure the real added value of the project for the client and for their business.
• Manage the scope of the budget and schedule of your projects.
• Contribute to the development of project plans, risk management and coordination of resources to ensure project success.
• Ensure clear and effective communication between technical teams and business stakeholders.
• Monitor industry trends and recommend continuous improvements to optimize internal business processes, tools and practices.
• Ensure the updating and development of your own knowledge and skills
• Share your experiences and knowledge with all teams

QUALIFICATIONS AND EXPERIENCE : 

• Have a minimum of 4 years of experience as a business analyst, project manager or equivalent.
• Experience implementing or working with CRM, primarily Salesforce, or equivalent.
• Bachelor in Engineering, Computer Science, Business Management or equivalent

SOCIAL BENEFITS

Levio offers several benefits to provide the greatest possible flexibility to its employees! In addition to offering a stimulating and dynamic work environment, we offer, among other things: 

• 4 weeks of cumulative vacation from the start of employment 
• Flexible hours 
• Professional development allowance (PDA) for training, computer equipment, and physical activities 
• Training tailored to your areas of expertise 
• Registered Retirement Savings Plan (RRSP) with employer contribution up to a maximum of 3% of your gross salary.
• Modular group insurance 
• Public transportation or parking reimbursement when required 
• Referral bonuses for new candidates 
• 11 statutory holidays 
• Personal days 
• Active social life (5 to 7, social club, healthy snacks and coffee, etc.)

Position Status: Full-time, permanent. 

Levio subscribes to the principle of employment equity and applies an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities.

Levio values diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights the unique contribution of our employees to the success of our company. As an employer committed to respecting employment equity, we encourage applications from diverse candidates. Accommodations are available upon request for candidates participating in all aspects of the selection process. 

The masculine gender is used without discrimination and solely for the purpose of streamlining this text.