Offer summary
Qualifications:
2+ years experience in client success or account management, Exceptional communication and interpersonal skills, Results-driven mindset with focus on customer satisfaction and retention, Strong problem-solving and analytical abilities, Proficiency in CRM software and relevant tools.
Key responsabilities:
- Serve as primary contact for clients ensuring success and satisfaction
- Develop and maintain strong relationships with key stakeholders
- Engage with clients to understand needs and provide tailored solutions
- Provide product demos, training sessions, and collaborate with internal teams
- Monitor client metrics, identify areas for improvement, and stay updated with industry trends