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Desktop Support Engineer

Remote: 
Full Remote
Work from: 
India

Offer summary

Qualifications:

Expertise in Windows support, Knowledge of Active Directory, DNS, and DHCP..

Key responsabilities:

  • Provide desktop-related IT support
  • Monitor customer satisfaction survey responses
Gig Workplace logo
Gig Workplace Hrtech: Human Resources + Technology Startup https://gigworkplace.com/
11 - 50 Employees
About Gig Workplace
At GIG Workplace, we're committed to your success, providing high-quality IT solutions, comprehensive infrastructure management, and staffing services with speed, flexibility, and unwavering dedication. We are renowned for our excellence, we offer top-tier nationwide services, including IT Staffing Services, to ensure you have the right talent to support your business. Our diverse clientele spans Banking, Insurance, Corporate, Health, Hospitality, and private sectors, as well as Government, Semi-Government, Autonomous, and Educational Institutions. Our Motto is to provide quality, trained and reliable resources to clients anywhere at anytime! Partner with us and discover the difference between good and great experience.
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Job description

  1. Deliver technical assistance for desktop-related IT support.
  2. Offer desk-side support to local users and provide remote assistance as needed.
  3. Actively monitor, track, and address customer satisfaction survey responses.
  4. Demonstrate expertise in Windows support, Outlook support, Active Directory, DNS, and DHCP.
  5. Troubleshoot operating system issues and configure Outlook settings effectively.
  6. Exhibit strong communication skills coupled with a solid grasp of technical knowledge.







Salary

18000 - 24000 INR (Per Month)


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Outlook Web App (Email Clients)Customer Experience Strategy (CX)Windows SupportMicrosoft DNSActive DirectoryDHCP Snooping

Other Skills

  • Verbal Communication Skills
Are you interested?

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