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Desktop Support Engineer

Remote: 
Full Remote
Contract: 
Part time
Work from: 
India

Offer summary

Qualifications:

Basic knowledge of computer hardware and Windows-based operating systems, Familiarity with networking concepts and protocols.

Key responsabilities:

  • Provide technical support for desktops, laptops, and peripherals
  • Install, configure, troubleshoot hardware/software on desktops/laptops
  • Resolve technical issues related to OS, applications, hardware
  • Manage support requests through a ticketing system
  • Perform maintenance tasks, updates, patches for desktop performance
Gig Workplace logo
Gig Workplace Hrtech: Human Resources + Technology Startup https://gigworkplace.com/
11 - 50 Employees
About Gig Workplace
At GIG Workplace, we're committed to your success, providing high-quality IT solutions, comprehensive infrastructure management, and staffing services with speed, flexibility, and unwavering dedication. We are renowned for our excellence, we offer top-tier nationwide services, including IT Staffing Services, to ensure you have the right talent to support your business. Our diverse clientele spans Banking, Insurance, Corporate, Health, Hospitality, and private sectors, as well as Government, Semi-Government, Autonomous, and Educational Institutions. Our Motto is to provide quality, trained and reliable resources to clients anywhere at anytime! Partner with us and discover the difference between good and great experience.
See more Gig Workplace offers

Job description

  • 9 to 10 hours Shift in a day
  • Provide first-line technical support for desktops, laptops, and peripherals
  • Install, configure, and troubleshoot hardware and software components on desktops and laptops
  • Diagnose and resolve technical issues related to operating systems, applications, and hardware
  • Manage and prioritize support requests through a ticketing system
  • Perform routine maintenance tasks, updates, and patches to optimize desktop performance
  • Set up and configure new desktops and laptops for users
  • Possess basic knowledge of computer hardware and Windows-based operating systems
  • Familiarity with networking concepts and protocols
  • Hands-on knowledge of crimping LAN cables and cabling
  • Configure and manage Wi-Fi routers and access points



Salary

65 - 80 INR (Per Hour)


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Hardware TroubleshootingWindows SupportNetworking BasicsCustomer Service TrainingSoftware Installation

Other Skills

  • Prioritization
  • Verbal Communication Skills
  • Analytical Skills
Are you interested?

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