Location chennai and bangalore
JOB SUMMARY Support Developer Oncall Shift
The Servicing Systems Support Developer provides application support for Loan Servicing. The support
position will include troubleshooting errors, researching problems and/or questions, performing special
requests for the end users, performing SQL updates, make small programming changes, and perform
administrative configuration changes. May also work on small projects and enhancements as time
permits or needs arise. Must be able to balance performing multiple tasks and/or items at the same
time.
Experience levels
3 plus years in AS400 application development
Education levels
Bachelors degree in Computer science/IT/Engineering or a related field.
Skills
RPG
CLP
DB/2
SDA,RLU
SQL/400
SQLRPGLE
COBOL is plus , optional
Tools like RDi, Hawkeye, Surveyor/400,xAnalysis is plus , optional
Work Timings
General Shift 10 AM to 7:00 PM , flexible timings
Oncall Shift
- 6 to 8 weeks in a year in Oncall Roster . 2 weeks at a time
o Shift timing 4:00 AM to 1 PM IST , 5 days a week
o Weekend 12 hours. 4 AM-4 PM OR 4 PM-4 AM Only Oncall support , no regular work
Responsibilities
Handle oncall production support
Handle regular workstream of Research incidents and fixes/enhancements when there is no oncall issue
Design, code, test, debug and document software according to systems standards, policies and,
procedures, security and compliance requirements.
Analyzing business requirements, processes, data sets and systems to determine and suggest
appropriate solutions.
Providing support to the application by troubleshooting and resolve system errors.
Ability to troubleshoot and problem solve under pressure for short durations.
Perform application configuration changes using established procedures.
Provide documentation, information, and perform special requests as requested for changes and
ongoing processes.
Provide regular time tracking and issue/task feedback data as requested.
Communicate in a positive manner with team members