Are you ready to embark on a fulfilling journey as a Patient Care Coordinator? In this role, you're not just coordinating; you're shaping patient care plans, extending support to caregivers and families with compassion and understanding. From assisting with prescription refills to deciphering lab results and handling sensitive patient data, your role as a smiling face is pivotal. Our mission, "to care is an honor," forms the bedrock of our commitment to delivering a top-notch patient experience. **
Key Responsibilities**
Manage patient care plans with diligence and empathy.
Support caregivers and families throughout their journey.
Assist with prescription refills and decoding lab results.
Document sensitive patient data accurately and securely.
Embody our mission by providing exceptional care and service. **
Qualifications**
Prior experience in healthcare is preferred.
Proficiency in handling inbound and outbound calls.
Comfortable with software applications for data entry and client information lookup, including EMR/EHR & CRM systems.
Strong communication and customer service skills.
Ability to navigate multiple applications/systems simultaneously.
Commitment to meeting individual and team goals.
Willingness to undergo pre-employment background screening.
Adherence to punctuality and PTO policies. **
Desired Attributes**
Solution-Oriented: Quickly identify patient challenges and provide effective solutions.
Customer Service Excellence: Demonstrate patience, empathy, and a drive for delivering exceptional experiences.
Systems Navigation: Ability to navigate multiple applications across multiple screens.
Professional Development: Pursue continuous self-improvement and career growth. **
Company Benefits**
We offer a comprehensive benefits package, including:
Paid Training
Medical, Dental, Vision, and Life insurance
Paid Time Off (PTO) and Paid Sick Time
Paid Office Holidays
401(k) with up to 3% company match
Referral Program
And much more! **
About Us**
We are committed to providing high-quality care and support to our patients and their families. We offer a supportive work environment where your contributions are valued and rewarded. **
Benefits Overview**
Full-time employees enjoy additional benefits such as medical, dental, vision, and supplementary coverage options, including life insurance and disability plans. All employees are eligible for paid time off, paid office holidays, 401(k) matching, referral programs, and Payactiv, offering pay-on-demand flexibility.
Join us in making a difference in the lives of our patients and their families. We are an equal opportunity employer and welcome applicants from diverse backgrounds.
If you are ready to embark on this rewarding journey with us, apply now and become a part of our compassionate team!
Employment Type: Full-Time
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