Offer summary
Qualifications:
Technical knowledge of Microsoft SQL Server, HTML, CSS, and Javascript, Bachelor's or Associate's Degree in Computer Science or related field, 1-5 years of experience in IT or customer service.Key responsabilities:
- Provide professional technical support
- Communicate effectively with clients and internal teams
- Maintain detailed documentation
- Respond to support inquiries and follow up with clients
- Attend meetings, trainings, and contribute to product feedback