Offer summary
Qualifications:
Bachelor's or Master's degree in Computer Science, Information Technology, or related field, 10+ years experience in cloud or related fields with at least 3 years in a leadership role, Proven experience managing teams of engineers and background in software engineering.
Key responsabilities:
- Lead and manage customer engineering team
- Establish cloud operations policies and procedures
- Drive product improvements for supportability, operational efficiency, and customer operations
- Drive quality mindset and manage production incident issues
- Be voice of customer, cultural steward, uphold company values