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Small Business Coordinator (Code: GPMRCSBC)

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Philippines

Offer summary

Qualifications:

High school diploma required, college degree preferred, 2-4 years of administrative or related experience, Proficient in Microsoft Office, Yardi, Google Docs.

Key responsabilities:

  • Manage commercial inquiries and assist AR team
  • Update lease charges, legal cards, and contact info
  • Follow up on rent payments and handle NSFs
  • Ensure accuracy of rent charges in the system
  • Communicate with small business owners and maintain databases
Booth & Partners logo
Booth & Partners Large https://boothandpartners.com/
1001 - 5000 Employees
About Booth & Partners
We impact global start-ups and organizations to ignite their sense of mission and purpose while impacting the lives of underserved communities around the world. Our co-evolving partners seek to disrupt their industry and serve as a vehicle for change. We provide outsourcing services in the form of Talent Solutions, Managed Solutions, and Workspace Solutions helping our partners drive towards ever-greater purpose and meaning. Our values are what ultimately drive Booth and Partners. We do our best to make sure that our shared values are deeply ingrained in how we work. We understand how values are inextricably connected to all areas of our business, and we focus on ways to be intentional. These values manifest not only in how we relate to each other but how we thrive and exist in the world.
See more Booth & Partners offers

Job description

Logo Jobgether

Your missions

This is a remote position.

About the Client:

GreenTree Property Management, a Veritas Investments company, puts "Residents First" everything they do. They outfit their historic buildings with modern conveniences, pay close attention to the smallest details, take a proactive and responsive approach to communication, and promote easy access to a variety of resident resources – all to ensure their residents’ comfort and peace of mind. GreenTree-managed properties stand out for their rich history, distinctive architectural details, modern amenities, and exceptional residents. They work with the best in the industry to design, repair, and maintain their buildings to contemporary standards while protecting their unique beauty. When their residents need something, they strive to provide it.


Job Summary: 

The Retail Spaces Coordinator Professional is responsible for supporting the Property Management, Asset Management, and Accounts Receivable teams in the day-to-day operations of a portfolio of retail spaces. This includes (but is ​not limited to) communications with the small business owners, research, data integrity, tracking, and monitoring of compliance items.  They will assist with keeping databases up to date, reporting, and a multitude of other administrative tasks required to ensure smooth operations.


Responsibilities:
  • Managing the Commercial Services inquiries in our customer service ticketing platform (jitbit) including:
  • Responding to questions about leases and ledgers
  • Sending information / documentation upon request, including: statements; RUBs charges; recovery adjustment notices
  • Various other questions that arise, including construction and maintenance activities.
  • Assist AR in managing the Yardi CommercialCafe platform, including answering questions about setting up their bank accounts and submitting online payments
  • Performing lease charge and ledger updates in Yardi
  • Reviewing and updating legal cards
  • Reviewing and updating contact information
  • Following up with requests for information from Asset and Property Management.
  • Prepare and distribute rent and CAM increase communications and notices.
  • Review database to ensure the correct rent charges are reflected in the system
  • Process move ins/outs in Yardi
  • Assists accounts receivable in the collection process by making outreach to commercial tenants who may have fallen behind in their rent.
  • Escalating accounts receivable matters which are unresolved through direct outreach to the asset management team to advise on next steps.
  • Follows the prescribed process to handle NSFs
  • Posting Late Fees and following up on payments
  • Ensure any credits offered to retail tenants are properly entered into Yardi.
Requirements

  • High school diploma or equivalent required; college degree preferred
  • 2-4 years of experience of administrative or industry related experience required
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Yardi, Google Docs and Smartsheet
  • Able to multi-task and problem solve in fast-paced environment.
  • Well-organized with great written communication skills
  • Must have Fiber Optic internet with at least 25 Mbps bandwidth
  • Must have a backup desktop or laptop with the latest OS
  • Must be able to work from 12AM to 9AM PH Time
Benefits

WHAT WE OFFER:

✔ Work-from-home setup
✔ Great Place to Work-Certified Company
✔ Premium HMO
✔ Holistic employee experience
✔ Rewards and incentives
✔ Monthly engagement activities
✔ Career advancement opportunities
✔ Paid referral program

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Administrative Tasks

Soft Skills

  • Excellent Communication
  • Multitasking
  • Problem Solving
  • Organizational Skills
Are you interested?

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