Director, Aftermarket Suppliers

OEC’s market-leading automotive parts order management SaaS solutions have been widely adopted by tens of thousands of collision repair shops, mechanical repair shops, OEM dealers and aftermarket parts suppliers. Over $13B in transactions are completed on the network on an annual basis. We are seeking a proven leader to accelerate the expansion of aftermarket suppliers and transaction volume on the network across all part types – aftermarket, remanufactured and salvage. Job SummaryThe Aftermarket Director will have responsibility for growing aftermarket parts volume on the OEC collision and mechanical parts network. This role will have responsibility for cross-functional leadership spanning several areas: sales, account management, training/onboarding, support, product, and engineering team priorities and focus. A critical element of this position will be to effectively communicate priorities, deliverables, and cross-functional alignment/partnership across these various areas. Most of these functions will report directly to the Director while others will be a strong dotted line, and the Director will be responsible for driving alignment and execution regardless of reporting lines.__ Key Responsibilities1. Evolve OEC’s Aftermarket Parts Strategy across both Collision and Mechanical markets. Own the product and solution roadmap and go to market plan to capture the compelling market opportunity.2. Leads and provides strategic guidance to the aftermarket team, including identifying objectives and goals, establishing individual and team priorities, monitoring and evaluating performance, and ensuring timely completion of deliverables. Drives alignment with cross functional department leaders to achieve common goals.3. Oversees team engagement, recognition, promotion, and retention strategies, focused on making sure the organization has the right talent to accelerate growth and drive product strategies. Acts fast to identify gaps in team skills and knowledge and provides resources to maximize the team to their full potential.4. Maintains detailed knowledge of the business segment’s market conditions, competitive landscape, OEC strategy, and customer needs, and proactively strategizes and plans rather than react to changed conditions.5. Partners regularly with Senior Leadership across the company to develop OEC and product line strategies, drive growth, and deliver on team and OEC’s goals as a whole.6. Applies market knowledge and business acumen to develop growth thesis and business case for new initiatives and investments and defines and delivers on success targets for the team and initiatives. Allocates resources to the areas of highest opportunity.7. Prioritizes initiatives to capture the largest growth possible considering cross-functional capacity and creates business cases where investments are needed to accelerate growth.8. Craft sound legal agreements and business development alliances, assist with M&A leadership as required.9. Recruits, hires, and onboards necessary cross functional field team to capture the market and activate customers, which could include sales and business development, customer success, account management, business analyst, product management or similar roles. Works effectively with functional leaders who manage other resources critical to the success of the aftermarket supplier network. 10. Works effectively with Sales organization to prioritize prospect pipeline while concurrently ensuring customer expectations are properly communicated during sales process and exceeded during solution. EducationA bachelor’s degree from an accredited college or university is required, with a focus in Business, Marketing, or related discipline. In the absence of a degree or desired major, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree. ExperienceAt least 10 years of progressively responsible experience in leadership and management roles, with at least 5 years of that being in the automotive industry with direct knowledge of aftermarket parts suppliers. Examples could include experience in collision, body shops, or insurance carriers in an aftermarket parts supplier, or in a software company that services these industries. Experience leading product management teams, sales and/or customer success and onboarding teams as well as driving and owning business outcomes. Experience leading large-scale software projects, rollouts, initiatives or go to market activities.Must also be able to demonstrate the following skills and abilities: - Approachable leadership style, with the ability to lead diverse teams, and create an engaging and positive culture that motivates and empowers others to do great work. - Executive presence and can develop and foster strategic alliances and collaborative working relationships across all levels of internal and external stakeholders. - Exceptional written and verbal communication skills and can effectively tailor messaging to a specific audience or call to action. - Engaging presentation skills and can speak to and interact with various types/sizes of audiences in an easy-to-understand and professional manner. - Strong business acumen to proactively strategize and plan, with the ability to envision and communicate a big-picture view in a way that resonates with others. - Excellent judgment and problem-solving skills, including negotiation and conflict resolution. - Ability to effectively manage and allocate resources in alignment with overall budget and business goals. - Strong customer communication skills with ability to effectively communicate and manage customer expectations during sales process.

Travel - Ability to travel 20%, possibly more as you are ramping up on the business.