Territory Manager - Remote in Western Massachusetts at Preferred Mutual Insurance Company

This position requires frequent travel approximately 75% of workdays. Travel is typically driving between locations and requires occasional overnight stays.

At Preferred, we understand the importance of holistic health. To meet the diverse needs of our employees, we offer a comprehensive set of benefits:

Financial

• Short-term disability, long-term disability, and life insurance coverage are provided at no cost
• Optional benefits include enhanced life insurance and critical illness plans
• 401k plan with an employer contribution that you will receive regardless of your own contribution to the plan
• Pension Plan
• Certain positions may also be eligible for short-term incentive plans.

Social

• Generous paid time off, offering of 25 days at hire (prorated based on start date for the first year)
• 7 days of paid sick leave
• 10 paid company holidays
• Personalized paid time off after 3 years! 

Emotional

• Access to Modern Health, a provider of accessible, personalized mental health care

Physical

• Medical, dental, and vision coverage options begin on the first day of employment.

Flex Spending Accounts and Health Savings Accounts (with employer contribution) are available based on the medical plan you choose 

YOUR PURPOSE AND FUNCTION IN OUR COMPANY:

The Territory Manager will work to develop and foster relationships within their assigned region that results in mutual profitable growth aligned with the company’s goals and objectives. By forging strong relationships within their region, they will be instrumental in driving profitable growth and retention and enhancing brand recognition and reputation. This role is responsible for the relationships and overall performance of the agency plant assigned in their territory. 

The Territory Manager will:

• Collaborate with internal stakeholders: Foster relationships and work closely with cross-functional teams to construct and align strategies for assigned partnerships and ensure seamless execution of partnership initiatives.
• Cultivate agency relationships: Build and maintain strong relationships with our independent agents and their communities. This involves regular communication, attending industry, trade, business partner and community events, and fostering collaborative and mutually beneficial relationships.
• Drive profitable growth and retention: Collaborate with appropriate internal and external resources to develop plans to achieve mutual retention, profit, and growth goals and performance metrics for assigned distribution (agency plant).
• Identify market opportunities: Through meetings, networking and other channels, conduct market research to identify opportunities to expand distribution, drive profitable growth and retention, and enhance brand recognition and reputation aligned with the company’s strategic objectives.
• Manage agency performance: Continuously monitor and forecast the performance of assigned distribution (agency plant) to ensure they are meeting agreed-upon objectives. This includes analyzing key performance indicators, conducting periodic reviews, and maximizing and optimizing performance.

QUALIFICATIONS:

• Bachelor’s degree strongly desired.
• At least one professional designation recognized within the insurance industry (i.e., CPCU, CIC, AU, etc.).
• 5+ years of experience in the P&C insurance industry with exposure to claims, marketing, sales, and/or underwriting within a carrier or agency.
• Knowledge of P&C, Commercial Lines (small commercial) and Personal Lines products, pricing, underwriting philosophies and technology along with sound knowledge of competitive landscape, industry and marketing practices, standards, and regulatory environment as well as industry associations required.
• Proficient in relevant enterprise tools and software (Microsoft Excel, Outlook, PowerPoint, Word and Tableau).
• The chosen candidate must reside in the regional area and possess a valid driver’s license and clean driving record.

PHYSICAL REQUIREMENTS:

This position requires frequent travel approximately 75% of workdays. Travel is typically driving between locations and requires occasional overnight stays. 

KEY CAPABILITIES FOR SUCCESS:

• Analytical and critical thinking: Strong analytical and critical thinking skills with the ability to collect, utilize and analyze data to drive profitable growth is essential.
• Business acumen: A solid understanding of business principles, including finance, marketing, and operations is essential for maximizing results with assigned distribution partners (agency plant).
• Interpersonal skills: Highly effective written and oral communication skills including, presentation, negotiation and effective influencing to cultivate productive relationships and to motivate partnerships to achieve goals is essential.
• Leadership: Effective leadership skills are necessary to inspire, motivate and to manage agency performance to deliver results.
• Tech savvy: Comfortable learning, leveraging and promoting the use of technology relevant to independent agents.

ABOUT US:

As a mutual company, we are independent by nature, so we think about insurance solutions a little differently. Through listening, problem solving, examining your challenges, and collaborating on the right solutions for you, Preferred Mutual independent agents provide flexible solutions and adapt to your evolving needs. We are People First - committed to creating an environment that fosters the success and well-being of all our people; when our people thrive, our business and communities thrive. We have a flexible and high performing work environment offering opportunities for professional development, challenging careers, and competitive compensation. We also offer a dog in the workplace policy for our canine co-workers. With Preferred, there are no surprises. You can count on us to deliver on our promises and be there when you need us, as your insurance provider and your employer.  Preferred Mutual is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. 

DISCLAIMER:

This role (job) description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Preferred Mutual Insurance Company and its employees.

The base pay range for this position is $87,665.09 to 137,117.19, paid on a salaried basis.  The rate offered to any candidate will be reflective of the candidate’s experience and any relevant education, certification, or qualifications related to their ability to perform the responsibilities of this position as permitted by law.