Software Engineer (AI)

Role OVO-View

Team: AVA (Advanced Virtual Assistant)
Salary banding: £70,410 - £92,000
Experience: Expert
Working pattern: Full-Time
Reporting to: Richard Tucker (Head of Engineering)
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Ownership. Decision making. Technology Led.
Top 3 qualities for this role: Technical Excellence. Problem Solving. Curiosity.

Where you’ll work: 

At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Team Working for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’re hiring technology experts. You’ll be working in our new Artificial Intelligence team, helping to deliver world class customer experiences. The faster we can serve our customers, the quicker we can work towards our Plan Zero goals.

This role in a nutshell:

As a Software Engineer at OVO, you will be at the forefront of leveraging AI to enhance customer experiences. You'll work as a team to develop and implement innovative solutions that optimise user interactions and personalise services.

Your expertise will drive the delivery of cutting-edge AI-powered features, ensuring OVO Energy remains a leader in providing seamless and tailored experiences for our customers.

Your key outcomes will be:

• Work closely with your line manager (SEM) to help shape the roadmap
• Work closely with product managers to align on technical capabilities
• Help to implement AI into our operational teams and customer experiences

Within your first months month you’ll:

• Understand the tech stacks that underpin our operations
• Help to shape our technology roadmap

Systems: Event Streaming (Kafka, Pub/Sub), Monitoring (DataDog, Wiz), Cloud Platforms (Google Cloud, AWS), Infrastructure as Code (Terraform), Languages (Typescript)

You’ll be a successful Software Engineer at OVO if you…

• A proven track record of designing, building, monitoring and managing large-scale data products, pipelines, tooling and platforms.
• Experience working on streaming ETL solutions utilising streaming data processing tools (e.g. Kafka Streams, Kinesis, Spark or similar).
• Experience developing cloud-based solutions on GCP (preferably), AWS or Azure using Infrastructure as code tools such as Terraform.
• Excellent knowledge of Typescript, Node.js and Express.
• Knowledge of the best engineering practices and continuous delivery.
• An understanding that building quality software is essential and you value automation and continuous delivery.
• A love for building scalable, resilient solutions, and you enjoy influencing the team's technology selection and architectural direction.
• You will be comfortable working in an agile software development environment and have experience of CI/CD and deployment strategies.
• Knowledge of AI platforms e.g. Vertex, SageMaker

In the words of the team, you should leave your current role for this one because….

"You’ll get to work in a fast paced environment, with forward thinking engineers in a team delivering cutting edge AI solutions. Our work is core to the customer service experience delivered by OVO and you can help to be a part of it!"

Let’s talk about what’s in it for you

We’ll pay you between £70,410 and £92,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..