Dear Candidate,
About us - Coders Brain is a global leader in its services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers. We achieved our success because of how successfully we integrate with our clients.
- Quick Implementation - We offer quick implementation for the new onboarding client.
- Experienced Team - We’ve built an elite and diverse team that brings its unique blend of talent, expertise, and experience to make you more successful, ensuring our services are uniquely customized to your specific needs.
- One Stop Solution - Coders Brain provides end-to-end solutions for the businesses at an affordable price with uninterrupted and effortless services.
- Ease of Use - All of our products are user friendly and scalable across multiple platforms. Our dedicated team at Coders Brain implements keeping the interest of enterprise and users in mind.
- Secure - We understand and treat your security with utmost importance. Hence we blend security and scalability in our implementation considering long term impact on business benefit.
Role: Salesforce Developer (Service Cloud)
Experience: 6 Years
JD for Salesforce Developer (Service Cloud)
The position will be part of a global team of IT professionals under the Services team focused on the development and support of salesforce Service cloud solutions utilizing agile implementation methodologies. The successful candidate will have a record of success in developing and deploying Salesforce Cloud solutions and improving processes. This position will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy solutions to business problems.
Skill Set & Experience required:
· 5r- 7 years of Salesforce developer experience along with experience on at least two implementations on Service Cloud.
· Demonstrated implementation experience and knowledge of Lightening Service Consoles, Live Chat implementation, Telephony Integration, Omni Channel Setup, Einstein bots, CTI, workflow rules, validation rules, approval processes, reports, and dashboards.
· Experience in implementing solutions using Experience Cloud.
· Configure Service Cloud to handle Case Management, Email-to-Case functionality.
· Experience with Integration, Apex programming, Visualforce, Lightning, Component Framework, Apex controllers, Triggers, Apex Customization, Batch jobs, Test Classes, REST and SOAP based Web services
· Proficiency in HTML, CSS, and JavaScript
· Experience with Data & Security Model
