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ServiceNow Software Asset Management SME

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Experience with SAM Pro Platform, Knowledge of tier 1 software licensing.

Key responsabilities:

  • Translate day to day tasks to ServiceNow SAM Pro
  • Utilize SAM Pro tools for accurate reports
  • Provide training and guidance on best practices
  • Migrate data from other SAM tools
  • Review logs and remediate errors
Advansys Solutions Inc. logo
Advansys Solutions Inc. Information Technology & Services SME https://www.advansysinc.com
201 - 500 Employees
See more Advansys Solutions Inc. offers

Job description

Position: ServiceNow Software Asset Management SME
Location: REMOTE
Duration: 6-12 months


ServiceNow Software Asset Management (SAM) subject matter expert experienced in the Software asset lifecycle (request to disposal). The successful candidate's primary purpose will be to translate day to day tasks being performed by our SAM team on current existing tools into ServiceNow SAM Pro module.
  • Must have SAM Pro Platform experience and skills within the following areas:
    • Hands on end to end management of software within ServiceNow SAM Pro
    • Key data tables within SAM Pro (e.g. table names for Software Entitlements, Software Discovery Model, Software Installations)
    • Configuring Entitlement Upgrade & Downgrade rights, Conditions, Discovery Models, Discovery Maps, Software Model normalization
    • Created, designed and applied Transform Maps
  • Utilize SAM Pro tools to generate accurate reports and analysis on software inventory, usage, and compliance.
  • Provide training and guidance to internal stakeholders on SAM Pro best practices and ensure knowledge transfer within the team.
  • Must have knowledge of ServiceNow's Content Management Service in relation to SAM Pro.
  • Knowledgeable about tier 1 software licensing (Microsoft, IBM, Oracle, etc.) and the ServiceNow publisher packs
  • Must have experience with migrating data from other Software Asset Management (SAM) tools into ServiceNow SAM Pro.
  • Hands on experience with Software Asset workspace
Experience with reviewing ServiceNow logs and remediating SAM Pro errors a plus

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Training And Development

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