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ServiceNow Solution Architect - Remote at KP Recruiting Group

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Expert & Leadership (>10 years)
Work from: 
United States

Offer summary

Qualifications:

Must have ServiceNow platform delivery experience, Overall 10+ years work experience.

Key responsabilities:

  • Manage Automation and Analytics Tools transitions, transformations, and operations
  • Coordinate with different teams for smooth execution and delivery assurance
  • Identify areas for improvement and develop market strategies
KP Recruiting Group logo
KP Recruiting Group Human Resources, Staffing & Recruiting SME https://www.kprecruitinggroup.com
11 - 50 Employees
About KP Recruiting Group
KP Recruiting Group is a consulting firm that provides leadership and exceptional talent to some of the world’s leading companies. Headquartered in the Midwest, KP Recruiting Group has successfully completed countless engagements in the United States, Europe and Latin America. We represent clients in all industries and all sizes. Our mission is to provide exceptional client and candidate experiences in order get the best possible results.
See more KP Recruiting Group offers

Job description

KP Recruiting Group is a consulting firm that provides leadership and exceptional talent to some of the world’s leading companies. Headquartered in the Midwest, KP Recruiting Group has successfully completed countless engagements in the United States, Europe and Latin America. We represent clients in all industries and all sizes. Our mission is to provide exceptional client and candidate experiences in order to get the best possible results. On behalf of our client, we are excited to present the following confidential role. We look forward to hearing from you and discussing the opportunity!

 

The Role:



Automation and Analytics Tools Transitions and Transformation:

-
  • Work with Automation and Analytics Tools GoToMarket team during engagement to carry out delivery assurance and sign off of Automation and Analytics Tools solutions.
  • Assit in carrying out Due deligence to enable drafting out a SOW for Automation and Analytics Tools implementation.
  • Assit Automation and Analytics Tools GoToMarket team to prepare a High Level Design document for engaements.
  • Get a Low Level design document on Automation and Analytics Tools implementation prepared and signed off with TO CoE/Enterprise Architect.
  • Plan and muster resources for Automation and Analytics Tools T&T.
  • Coordinate with Transitions and account delivery PsoC for a smooth transition phase execution for Automation and Analytics Tools.
  • Coordinate with Transformation and account delivery PsoC for a smooth transition phase execution for Automation and Analytics Tools.
  • Govern and monitor the Tools T&T delivery as per signed off SOW/timelines committed.
  • Govern and monitor skills and resources including co ordinating with CoE for skills enablement.
  • Handover to Automation and Analytics Tools steady state team during/after GoLive.
  • Prepare and socialise lessons learnt and suggest improvements for Automation and Analytics Tools T&T delivery for future deals.
  • Work with CoE team to identify key levers that can be used to improve market share/reduce costs/reduce T&T costs.

Automation and Analytics Tools Professional Services:

:

  • Work with Automation and Analytics Tools GoToMarket team during engagement to carry out delivery assurance and sign off of Automation and Analytics Tools solutions.
  • Assit in carrying out Due deligence, if required as per scope, to enable drafting out a SOW for Automation and Analytics Tools PS delivery.
  • Assit Automation and Analytics Tools GoToMarket team to prepare a High Level Design document for the PS delivery.
  • Get a Low Level design document prepared and signed off with TO CoE/Enterprise Architect.
  • Plan and muster resources for Automation and Analytics Tools PS Delivery.
  • Coordinate with customer and delivery team for smooth execution for Automation and Analytics Tools Professional Services delivery.
  • Govern and monitor the Tools PS delivery as per signed off SOW/timelines committed.
  • Govern and monitor skills and resources including coordinating with CoE for skills enablement.
  • Handover to Automation and Analytics Tools steady state team during/after GoLive.
  • Prepare and socialise lessons learnt and suggest improvements for Automation and Analytics Tools PS delivery for future deals.
  • Work with CoE team to identify key levers that can be used to improve market share/reduce costs/reduce PS costs.

Automation and Analytics Tools Operations and delivery Management:

:

  • Connect with the T&T and PS team to get full visibility on ongoing T&T/PS delivery to include High/ Low Level design document, detailed resource plan and SCQT(Scope,Cost,Quality and Time for the projects).
  • Estimate and procure the resources (financial, people) required to achieve defined goals for BAU/Sustenance of Automation and Analytics Tools.
  • Takeover Automation and Analytics Tools steady state team during/after GoLive form the T&T/PS team(if in scope).
  • Coordinate with customer and delivery team for smooth BAU activities for Automation and Analytics Tools delivery(IPC/SR).
  • Govern and monitor Tools managed Services delivery as per signed off SOW.
  • Govern and monitor skills and resources including co ordinating with CoE for skills enablement.
  • Work with CoE team to identify key levers that can be used to improve market share/reduce costs/reduce Automation and Analytics Managed Services costs.
  • Actively participate in delivery engagements in CSI and BIC initiatives.
  • Develop and nurtures relationships with SBU and Client equivalent level as a trusted advisor.
  • Contribute to thought leadership through white papers, solution developments/suggestion, journal contributions.

Technology Advisory & Consulting (for clients):

:

  • Responsible for identifying winning themes (including multitransformation) for solution construct.
  • Ensure timely information from each of the technology areas during client visits/seminars/meetings.
  • Leverage various internal and external offices, such as TO, CBC, Delivery, agreed partners to sustain and improve platform offerings.
  • Assist in identifying solution accelerators aligned to business needs.
  • Participate in partner forums and evangelizing technology capabilities of Cognizant.

People Management:

:

  • Mentors new specialist.
  • Provides guidance and evangelizes with community members on emerging areas in technology.

Must Have Skills

  • Service Now



Requirements
Must have ServiceNow platform delivery experience Must have overall 10+ years work experience Experience as Solution Architect on ServiceNow platform

Benefits

Our client offers a comprehensive benefits package including:

401k Matching

Family and Individual Insurance Packages (Health, Life, Dental, and Vision)

Paid Time Off & Paid Holidays

Long & Short-Term Disability

Identity Theft Plans

Retirement & Pension Plans

Employee Assistance Program

Employee Referral Program

Tuition Reimbursement Programs

Advancement & Professional Growth opportunities 

Parental Leave

& More



Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Technology SolutionsService ProvisioningSolution Architecture

Other Skills

  • Verbal Communication Skills
  • Mentorship
  • People Management
  • Relationship Building
  • Leadership Development
Are you interested?

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