Offer summary
Qualifications:
3-5 years experience in technical support, Proficient in HTTP/HTTPS, FTP/SFTP, SSL/TLS, TCP/IP, HTML, CSS, JavaScript, MS Office, Fluent in spoken and written English.
Key responsabilities:
- Provide technical support to clients and partners
- Administer various systems such as Payment Gateway, eWallet, CRM
- Support system applications and monitor them
- Assist clients during integration period and troubleshoot issues
- Participate in weekly product releases and compliance to internal regulations