Customer Support Engineer Intern

Ready to start your transition from college to a hands-on professional environment? Naviant is looking for Customer Support Engineer Interns to join our bright, innovative, and highly adaptive team of professionals for our Summer 2025 Program. We're seeking motivated, friendly, and collaborative interns who share a genuine passion for technology solutions and the drive to improve systems and processes. Our interns work within the Customer Support Engineering team to provide support and guidance to ensure our customers' software solutions are optimized for peak performance. As an intern, you will have the opportunity to work alongside skilled professionals while gaining real-world work experience. If you are a college junior or senior seeking a rewarding paid internship with a growing software company, we encourage you to apply today!

Naviant is a dynamic, fully remote software services company at the forefront of digital transformation, helping businesses streamline and automate processes through cutting-edge technology and expert consultation. Our flexible, collaborative work culture empowers a diverse team of innovative problem-solvers who are passionate about creating impactful solutions for our clients. We thrive on open communication and knowledge sharing, where everyone’s unique insights are valued. At Naviant, your work makes waves, as you’ll be recognized quickly for your contributions in a high-visibility environment. Plus, we’re all about growth, offering diverse career paths and continuous learning opportunities to keep you at the forefront of your field!
 

• College Junior or Senior pursuing Computer Science or related major
• Availability to work 20 hours per week remotely
  • May 19 - August 8, 2025
  • Monday - Thursday
  • 9am - 2pm CST (Willing to align with these working hours)
• Excellent verbal and written communication skills
• Self-motivated and eager to learn new technology and processes
• Ability to critically think and easily adapt
• Ability to work independently and collaboratively within a team environment
• Willingness to proactively ask questions and communicate openly and freely
• Strong customer service skills
• Interest in full-time remote employment

• Learn about our industry, software, and products: OnBase, ECM, RPA, OCR, etc.
• Complete software training through provided courses
• Provide feedback on process improvement for internal and customer-facing projects
• Assist with creating internal processes and documentation
• Complete a capstone project that will be presented companywide
• Gain and improve business skills through professional development opportunities
• Assist with providing support:
  • Monitor customer issues and provide support
  • Provide recommendations to customers on configuration changes and updates
  • Leverage remote connection software to guide and assist customers

• “The team’s support and mentorship were invaluable – they were always there to guide me but also trusted me to take ownership of my work.”
• “No matter what your goals are you will walk away from the internship having gained knowledge and experience to further your career.”
• “Naviant provided me with the tools, mentorship, and opportunities to set a solid foundation for my future”
• “Go into this internship knowing that you are in good hands and will learn a lot about how a successful and growing company operates.”
• “The company culture was unlike anything I had experienced. Everyone, from the CEO to the IT Specialists were very welcoming and made me feel at home.”

Must be authorized to work in the U.S. Sponsorship not provided.

Employees must reside in the U.S.

Naviant is an Equal Opportunity, Affirmative Action, and E-Verify Employer seeking a diverse and talented workforce.

Please use the links below for important information when applying for work with Naviant:
E-Verify Notice | Right to Work Notice English or Spanish