Offer summary
Qualifications:
Experience in Journalism, Communication, English Literature, or related fields, Previous work in Conversation Design and writing for social or new media, showcasing attention to detail, versatility, and ability to work under tight deadlines.
Key responsabilities:
- Create a virtual Chat Bot agent tailored for customer interaction
- Design engaging conversational interactions with careful considerations of potential challenges and resolutions, and work closely with support team to identify user use cases