What We're Looking For:
- At least 5 years of experience in IT field
- Proficiency in English C1
- Experience with Windows Server 2016 or newer.
- Comfortable with Windows 7, 10, 11 setup and troubleshooting.
- Proven skills in network setup and troubleshooting.
- Adept at domain setup.
- VMware experience.
- Knowledgeable in RDP setup and configuration.
- Familiarity with cybersecurity principles.
- Experience with firewall setup and configuration (Cisco, SonicWall, Watch Guard).
- VOIP expertise.
- Solid networking knowledge.
- MAC IT Specialist with proficiency in APPLE Technology.
- Microsoft 365 Administration (Identity and SharePoint).
- Google Workspaces Administration (certifications required).
- Understanding of domain DNS settings.
- Capable of troubleshooting and installing printers.
- Exceptional interpersonal skills with a resolution-oriented approach.
- Excellent customer service skills.
- Knowledge of Remote Support platforms (TeamViewer, Kaseya).
- Wordpress Support, Web CPanel Support (a significant plus).