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ServiceNow Solutions Architect
72% Flex
Job description
Your missions
Role: ServiceNow Solution Architect
Location: 100% Remote
Duration: 6+ Months
Job Description:
Preferred Qualifications:
Preferred Education:
Preferred Certifications:
Skills required for this job:
Duties relative to the responsibility include:
This position is 100% Remote. Out-of-state candidates accepted.
Location: 100% Remote
Duration: 6+ Months
Job Description:
- The ServiceNow Solutions Architect Sr. will be part of the "Administrative Excellence Strategic Program. The Solutions Architect will work with Program Leads and Executive Sponsors to design the ServiceNow architecture for the new Administrative Services Center, a centralized organization that will provide customer/transactional support for HR Services, Financial Services, and Information Technology Services. Solutions will be based on best practices and should be sustainable and scalable. Continuous improvement will be "baked into the DNA of any solution developed.
- In addition to the Program Leads and Executive Sponsors, the Solutions Architect will work with a dedicated ServiceNow Agile Development team including a Product Owner/Project Manager, Business Analysts, and developers to deploy the solutions as designed over an extended cycle of agile sprints.
Preferred Qualifications:
- Years of experience: 5+ years of experience with ServiceNow system administration and architecting solutions in ServiceNow based on complex, multi-domain business requirements.
Preferred Education:
- Bachelor's degree or higher preferred
Preferred Certifications:
- ServiceNow Certified Master Architect (CMA) or ServiceNow Certified Technical Architect (CTA).
Skills required for this job:
- Expert knowledge of HR Service Delivery, Customer Service Management and Universal Request in the
- ServiceNow Platform (version Quebec and beyond), and how to adopt complex business processes into a
- centralized support center.
- Strong conceptual understanding of table design in ServiceNow
- Experience working with Agile Development Teams
- Excellent organizational, time management skills, and professionalism.
- Self-motivated and able to work independently.
Duties relative to the responsibility include:
- Collaborate with Program Leads, Process Leads, Functional SMEs, and Technical SMEs to analyze complex
- business processes and architect/design ServiceNow solutions.
- Collaborate with Agile Development Team to ensure solutions are not introducing unnecessary customization and minimize technical debt.
- Serve as a resource for Developers, Process Leads and Stakeholders to understand best practices for
- implementing solutions in ServiceNow.
- Assist with technical and process documentation.
- Perform other related duties as assigned.
This position is 100% Remote. Out-of-state candidates accepted.
Required profile
Experience
Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory. Hard Skills
Soft Skills
- Organizational Skills
- Time Management
- Professionalism
- Self-Motivation
- Independent Work
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