Senior Solutions Architect

Job Description

We currently have a career opportunity for a Senior Solutions Architect to join our team located in the United States.

Challenge yourself to do more. Join Perficient as a Senior Solutions Architect and leverage your existing skills while learning new skills. **

Job Overview:**

A Senior Solutions Architect is expected to be knowledgeable in two or more technologies within contact center (CCaaS), Unified Communications (UCaaS), serverless applications and systems management. The Solutions Architect may or may not have a programming background, but will have expert infrastructure architecture, client presales / presentation, team management and thought leadership skills.

You will provide best-fit architectural solutions for one or more projects; you will assist in defining scope and sizing of work; and anchor Proof of Concept developments. You will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients' business needs. You will collaborate with some of the best talent in the industry to create and implement innovative high-quality solutions, participate in Sales and various pursuits focused on our clients' business needs.

You will also contribute in a variety of roles in thought leadership, mentorship, systems analysis, architecture, design, configuration, testing, debugging, and documentation. You will challenge your leading-edge solutions, consultative and business skills through the diversity of work in multiple industry domains. This role is considered part of the Business Unit Senior Leadership team and may mentor junior architects and other delivery team members.

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. **

Responsibilities**

• Own and aggressively drive forward specific areas of technology architecture. Provide architectural solutions/designs to project execution teams for implementation.
• Provide architectural assessments, strategies, and roadmaps for one or more technology domains.
• Lead projects within architecture. Work with Product Owner/Business Analysts to understand functional requirements and interact with other cross-functional teams to architect, design, develop, test, and release features.
• Project and solution estimation and team structure definition
• Develop Proof-of-Concept projects to validate new architectures and solutions.
• Support multiple Agile Scrum teams with planning, scoping and creation of technical solutions for the new product capabilities, through to continuous delivery to production.
• Liaise with offshore team and clients for resolving technical dependencies, issues, and risks.
• Mentor and provide architectural guidance to multiple teams building innovative applications.
• Drive common vision, practices and capabilities across teams.
• Engage with business stakeholders to understand required capabilities, integrating business knowledge with technical solutions
• Engage with Technical Architects and technical staff to determine the most appropriate technical strategy and designs to meet business needs
• Demonstrate broad solutions technical leadership, impacting significant technical direction, exerting influence outside of the immediate team and driving change

Qualifications

• Minimum 10-15 years of professional experience.
• 3-5 years of experience with React & Node.
• CCaaS experience with technologies such as Twilio or Amazon Connect.
• Leadership and team management experience with ability to provide strategic planning and oversight.
• At least 5 project implementations that exploit the full capabilities (discover, design, implement and optimize) of Twilio or Amazon Connect – is a MUST.
• At least 5 years of experience in a professional services company, consulting firm, or agency
• Have a solid understanding of delivery methodology and lead teams in the implementation of the solution according to the design/architecture.
• Experience in project and solution estimation and team structure definition.
• Fluent and current on architecture trends with an eye on market/technical conditions and future direction.
• Experience in defining new architectures and ability to drive an independent project from an architectural stand point.
• Experience leading customer workshop sessions to educate customers on the latest technology trends and best practices.
• Proven track record of leadership roles delivering solutions within defined timeframes.
• Demonstrated success in performing work and managing complex and/or large consulting projects.
• Proficient in authoring, editing and presenting technical documents.
• Ability to elicit requirements and communicate clearly with non-technical individuals, development teams, and other ancillary project members.
• Excellent written and oral communication skills; Ability to communicate effectively with technical and non-technical staff.
• Experience working with a globally distributed team and managing off-shore teams.
• Desire to mentor younger team members and develop their skills.
• Experience working on multiple concurrent projects.
• Experience leading internal initiatives.
• Excellent problem-solving skills.
• Be independent and self-driven.
• Bachelor’s degree in Computer Science or related field.
• Must be open to travel.

Preferred Skills and Education:

• Bachelors Degree in Computer Science or related field
• AWS Certifications a plus, but not a must

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $92,118.00 to $202,730.00. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview . **

Who We Are**

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed. **

What We Believe**

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Applications will be accepted until the position is filled or the posting is removed.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. _**

Disclaimer:** The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

_ About Us

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, experience work-life balance, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Select work authorization questions to ask when applicants apply

1. Are you legally authorized to work in the United States?

2. Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?